Ratings based on 225 Verified Reviews

4.6 out of 5
4.9 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 27 May 2024
My daughter and I stayed in a room with queen bunk beds. The idea is genius for making the most of a small space, but the bunk beds creaked with every movement. Also I’m not a fan of barn doors for bathrooms, but I understand in this instance because there isn’t really room for a door to swing. Space was tight, couldn’t imagine staying here with any more people. Love the design and vibe of the hotel, but probably would not stay here again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 May 2024
5 out of 5
by A verified traveler

Posted 1 May 2024
Me and my future wife had a fantastic experience at the Kinley Chattanooga nice and quiet place to share a romantic evening and morning we will definitely return!!!
5 out of 5
by A verified traveler

Posted 29 Apr 2024
Across street from Choo Choo. Updated, clean, Modern
2 out of 5
by A verified traveler

Posted 14 Apr 2024
Didn’t like the room! The queen size twin bed was very difficult to use. The ladder’s treads to the upper bed were dangerously narrow. Could not use due to fear of falling off trying to come down from bed. The lower bed was a caution because of less head room when sitting up. The room was awkwardly laid out. No space for a chair. Won’t ever return!
2 out of 5
by A verified traveler

Posted 7 Apr 2024
Modern and stylish, clean and crisp except a few small things like the hallway carpeting which looks old and in need of replacement. Coffee shop and restaurant in the lobby is wonderful and staff super friendly. That's the good. The bad: NOISY. My god this place is npisy. Thin walls and ceilings. We were on the 2nd floor and there must have been offices below us because it sounded like a work environment at 8am on Saturday and Sunday for Pete's sakes. Not what I want waking me up on vacation. Housekeeping staff were ridiculously loud in the wallways and cleaning rooms. Yelling back and forth, slamming of doors, also NOT what we want waking us up early. We poked out heads out to tell them to quiet down and they werent even on our floor, the walls being so thin and a staff so freakin loud. Will never stay here again as obviously they cannot just put better insulation into the walls but at least quiet down your office and cleaning staff in the mornings.
5 out of 5
by A verified traveler

Posted 7 Apr 2024
More help with valet
5 out of 5
by A verified traveler

Posted 4 Apr 2024
Parking or the lack of requires use of an off site parking lot or the valet service. The valet was not super expensive and all the attendants were great. The location is great as it’s only a mile from the river and arts district, pretty much everything is walkable. The hotel itself is very well renovated from lobby To rooms. There is a breakfast/brunch spot and a speakeasy in the lobby, all are affordable and have great food and service highly recommend going to those while staying. The staff were all very friendly and carried this vibe of actually being happy and caring which carried over into their service, being remembered by many staff members on the stay is not something I’ve ever experienced but it was very cool. I’d highly recommend anyone visiting the Chattanooga area to stay here.
5 out of 5
by A verified traveler

Posted 30 Mar 2024
Hipster hotel - if you've stayed in them before you know exactly what I mean. Not a multi-star luxury hotel. Not a plus or a minus, just pointing it out. Big comfy bed, no issues whatsoever at the hotel, we were in Chattanooga overnight to attend a rock concert. We would stay here again ... despite being a little too old for the atmosphere.
5 out of 5
by A verified traveler

Posted 25 Mar 2024
The hotel was excellent, great location, and the staff was wonderful.