Ratings based on 986 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jun 2024
The service was excellent and our room was very nice. The only thing to be aware of is that the hotel only offers valet parking.
by A verified traveler
Posted 11 Jun 2024
by A verified traveler
Posted 8 Jun 2024
by A verified traveler
Posted 7 Jun 2024
I love this area, and visit often. This is my first time staying in this hotel. The lady who checked us in was great! Very friendly and welcoming! The hotel however feels a little damp. No matter how long we let the AC run, it always felt like there was too much moisture in the air. A dehumidifier would really help, but other than that I've enjoyed my stay
by A verified traveler
Posted 1 Jun 2024
by A verified traveler
Posted 26 May 2024
Great service and good people with the company
by A verified traveler
Posted 8 May 2024
Comment from Hotel Management
9 May 2024 by Sayo Thomas - Assistant General Manager, Hotel Management
Dear Patty, Thank you for taking the time to share with us your experience at Holiday Inn Chattanooga Downtown. It pleases us to know that you thoroughly enjoyed your stay here with us. We look forward in hopefully being able to serve you again in the future. Best wishes,
by A verified traveler
Posted 5 May 2024
Clean, friendly employees. Price was high due to college graduation this weekend.
Comment from Hotel Management
9 May 2024 by Sayo Thomas - Assistant General Manager, Hotel Management
Hello Belinda, Thank you for taking the time to share your feedback and experience with us at Holiday Inn Chattanooga Downtown. We are pleased to know that you enjoyed your overall stay with us. We hope to be able to serve you again in the future! Best wishes,
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
9 May 2024 by Sayo Thomas - Assistant General Manager, Hotel Management
Dear Max, Thank you for taking the time to share your experience and feedback from your stay with us at Holiday Inn Chattanooga Downtown. We apologize for any instances that may have occurred over your stay. We hope you will allow us the opportunity to serve you again and leave with a 5/5 experience! Best wishes,
by A verified traveler
Posted 25 Apr 2024
The staff was great, friendly, caring , warm . I shared with them my wife & I were celebrating our anniversary and the upgraded us to a suite and complimentary breakfast !
Comment from Hotel Management
27 Apr 2024 by Sayo Thomas - Assistant General Manager, Hotel Management
Hi Kenneth, We greatly appreciate you taking the time to share your feedback and experience with us. Thank you for allowing us to share this special occasion with you! We aim to bring the best service we can to each and every guest, each and every time. Again, thank you for choosing Holiday Inn Chattanooga Downtown, if there’s anything we can be of assistance with please do not hesitate to reach out. Best wishes,
