Ratings based on 162 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Sep 2023 on Hotels
The room was very tired and dirty. The carpet was filthy and very stained. The toilet seat was yellow and sticky and previous occupants urine stains on the rim of the toilet bowl. My husband had to wipe the toilet rim and seat before we could use it. Disgusting. When we complained to the manager he shook his head and sent the young receptionist to speak to us. We asked to move rooms but they advised that the hotel was fully booked. We therefore checked out the following morning.
Comment from Hotel Management
23 Sep 2023 by Manon, Hotel Management
Bonjour et merci pour votre commentaire. Nous sommes navrés que votre expérience n'ai pas été à la hauteur et nous excusons pour la gène occasionnée. En espérant vous accueillir de nouveau pour vous montrer le savoir-faire de l'établissement.Bien cordialement, Les Flots
by A verified traveler
Super beachside location
Posted 15 Sep 2023 on HotelsThe hotel is in a superb position at the centre of Chatelaillon-Plage. Our Superieure room on the 2nd floor faced the sea and was quiet and comfortable. There is a large public car park about 300m away, or parking in adjacent streets. Parking is free outside July and August. Breakfast was good, with a range of bread, baked goods, savouries, etc., although the fresh fruit selection was uninspired. The carpet in our room was quite marked, but otherwise all was in good condition.
Comment from Hotel Management
15 Sep 2023 by Manon, Hotel Management
Bonjour Monsieur, Merci beaucoup pour votre agréable commentaire. En espérant vous recevoir de nouveau dans notre établissement. L'équipe des flots
by A verified traveler
Posted 17 Aug 2023 on Hotels
Comment from Hotel Management
18 Aug 2023 by Manon, Hotel Management
Bonjour et merci pour cette bonne note.Au plaisir de vous accueillir de nouveau.Bien cordialement, Manon
by A verified traveler
Room needed refurbishment
Posted 24 Oct 2022 on HotelsNot so good
Booked a lux room which did not suit
Moved to a room which had a balcony but was in desperate we’d of refurbishment
Comment from Hotel Management
25 Oct 2022 by Manon, Hotel Management
Bonjour, merci pour votre commentaire. Nous sommes navrés que la chambre ne vous ai pas plu. n'hésitez pas à nous faire part de vos volontés lors d'une prochaine réservation afin de vous attribuez une chambre qui vous correspond.Cordialement, L'équipe des flots
by A verified traveler
Posted 4 Sep 2022
by A verified traveler
Great location - not a top class hotel
Posted 2 Aug 2022 on HotelsComment from Hotel Management
3 Aug 2022 by Team Les Flots, Hotel Management
Hi Madam,
Thanks for your message. See you in our Hotel.
Best regards,
by A verified traveler
Posted 8 Jun 2022 on Hotels
Mostly OK rooms are small beds seemed smaller than UK sizes
Comment from Hotel Management
12 Jun 2022 by Manon, Hotel Management
Bonjour, merci pour votre commentaire.
Nos lits pour les chambres standard sont des lits de 160.
Bien cordialement,
Manon - Réceptionniste
by A verified traveler
Posted 19 Sep 2021
by A verified traveler
good little find
Posted 20 Sep 2019 on HotelsIt was a lovely hotel right on the front. The room was good and the reception staff were attentive and helpful. We did not eat in the restaurant as we didn't really like what was on the menu, although this seems to be quite similar wherever you go.
The bed was a little too hard, as were the pillows but appreciate this is a personal preference. We would stay here again although would try and get one of the rooms with a balcony
by A verified traveler
Just what we needed.....
Posted 15 Sep 2019 on HotelsA lovely relaxing break in a brilliant location. We will be back.
