Ratings based on 129 Verified Reviews
4.8 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Wonderful hotel
Posted 30 Aug 2023 on HotelsWhat a wonderful hotel! Service was professional, friendly and efficient. Our bedroom (42) was perfect for a two night stay and the bed was comfortable. Dinner and breakfast were top notch, although more choice on the dinner menu would be good if staying for longer. And the views/location are the icing on the cake.
Comment from Hotel Management
10 Sep 2023 by Jean-Louis Descoins, directeur général, Hotel Management
Dear Ian,Thank you so much for your great comments, and we've been so proud having you as such valuable Guests, we do hope to welcome you back vey soon to our amazing property.Warmly,
by A verified traveler
Posted 10 Aug 2023
We have been looking very much forward to this venue. After all this is a higher priced accommodation and so our expectations have been similarly high. The hotel is a blast! Very nice welcome at the reception and a spectacular room in the tower of the castle. Then we went for dinner and it starts: having an apperitive at the bar. Not so easy. We were waiting for 20min until someone recognized us. Ordered, and then 10min nothing. Someone else came and we had to reorder to wait another 15min for the drink. A good drink, no doubt. Then over to the dinner: it took the team 30min to present us the menus, another 25min for our first drink. So one hour in, we ask for a wine recommendation and the sommelier comes with wines stating we nevertheless don’t know the wines. Interesting, he could have tried us. Between the courses at least 30min waiting time. Arrogant further recommendations on other wines (e.g. I brought it you will like it and pouring - wait, I want to know what’s in my glass). Breakfast was the same. Annoyed and over stressed waiters. Conclusion: Hotel and rooms are amazing, anything around food and drinks, chaos. Not sure we are coming back here.
Comment from Hotel Management
10 Sep 2023 by Jean-Louis Descoins, directeur général, Hotel Management
Dear Laura,I thank you very much for your great comments about the Hotel, however I'm so sad about your restaurant experience, and please accept our sincerest apologies for not having been able to reach your satisfaction - be assured that the necessary actions have been undertaken to avoid a such bad experience in the future.Moreover, satisfaction of our valuable Guests is our main priority and as I would like to regain your trust and confidence, please feel free to contact me next time you will travel to Drome Provencale and I will personally organize your stay.Warmly,
by A verified traveler
Posted 29 May 2023 on Hotels
by A verified traveler
Posted 19 May 2023
The Chateau is on the verge of being a major destination hotel A few small things in the rooms (robes, down pillows) and some substantial redecoration in the main rooms (lobby, bar and dining room) would advance that objective The dining room staff was thoughtful and sweet but sometimes confused. Overall however the staff is exceptional considering the remote location The setting is glorious and the facilities are high-end
by A verified traveler
Great place
Posted 18 Oct 2022 on HotelsBeautiful chateau and surroundings. Great welcome and superb dinner.
Breakfast was very good. Altogether a great experience
Comment from Hotel Management
24 Oct 2022 by Dominique, Hotel Management
Dear Guests,Thank you for your stay with us. Serving you was a great pleasure. We are happy to know that we succeeded in matching your expectations are very much hope to welcome you again at Chateau Les Oliviers de Salettes in the future.Thank you again.Dominique, Robin and the whole team
by A verified traveler
Great time in Drome
Posted 20 Apr 2022 on HotelsGreat place, very quiet. Heated pool, great food and staff
Comment from Hotel Management
12 May 2022 by Robin, Hotel Management
Dear Guests,
Thank you for your stay with us. We were happy to serve you and hope to receive you at Chateau Les Oliviers de Salettes in the future.
Best regards and at your service.
Robin and Dominique
by A verified traveler
Lovely stay with friends
Posted 5 Aug 2019 on HotelsWe loved being here for one night- we loved the pool and had an incredible dinner here. The art EXPO was also lovely. Our room was large and comfortable- we stayed in Syrah, in the alternate building.
Comment from Hotel Management
6 Aug 2019 by Robin, Hotel Management
Dear Madam,
Thank your for your with us and this so positive comment. We are happy to have succeeded in matching your expectation and hope to see you back at Chateau Les Oliviers de Salettes in the future.
Best greetings from Drome in Provence and at your service.
Robin, Dominique, Jeremy our Chef and the whole team
by A verified traveler
Beautiful Chateau in the middle of Provence
Posted 17 Jul 2019 on HotelsBeautiful place with a very good restaurant, nice pool and great views. Good service and clean rooms
Comment from Hotel Management
17 Jul 2019 by Robin, Hotel Management
Dear Guests,
We discover the review of your stay at Chateau Les Oliviers de Salettes with great pleasure.
Thank you for posting this review. We have been happy to match your expetactions and hope to see you back soon.
Best greatings from the whole team
by A verified traveler
Classy
Posted 13 Jul 2019 on HotelsKind of off the beaten track. We stayed here on our way from Dijon to Nice. Very upscale. Dinning room and dinner very nice.
Comment from Hotel Management
13 Jul 2019 by Robin, Hotel Management
Dear Sir,
Thank for your stay with us. We are happy to know that we succeded in matching your expectations and hope to see you back soon at Chateau Les Oliviers de Salettes.
Best greetings from Drome in Provence.
Robin, Dominique, Jeremy our Chef and the whole service team
by A verified traveler
Posted 29 Jun 2019
This property is absolutely breathtaking.
Unfortunately we were only able to stay one night. It was clear when we arrived that this was a top quality, exceptional hotel.
The chateau is surrounding by the mountains of the Drome region and you felt as though you were the only one for miles around. It was quiet and safe and just a fantastic experience overall. The restaurant is also exceptional.
Comment from Hotel Management
2 Jul 2019 by Robin, Hotel Management
Dear Guests,
We dicovered the review of your stay at Chateau Les Oliviers de Salettes with great pleasure. Thank you for posting this review. It motivates us to pursue towards excellence.
We very much hope to receive you again in the future and this time for several nights.... We now have 2 restaurants on site.
Best greetings from the sunny Drome in Provence and at your service.
Robin, Dominique, Jeremy our main Chef and the whole service team
