Ratings based on 831 Verified Reviews
3.6 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Dec 2023
if you’re looking for a historic and cozy place to stay at in the heart of Charlottetown, this is your spot. It’s a charming 9 room boutique hotel run by a man named Todd. He is so helpful and so personable. People writing bad reviews are clearly squares and they are looking for a boring cookie cutter hotel.
The bed is so comfortable, the shower does take a few minutes to heat up because it’s an old building but it’s totally worth it when it does! The pressure is perfect.
There is a sink, microwave, coffee pot (with coffee and tea), toaster, glasses, cutlery, a tv with a few apps to watch movies and a beautiful wall fireplace! The wifi was totally fine for me, I was downloading and uploading no problem!
10/10 recommend, I hope to stay here every time I go to Charlottetown.
Comment from Hotel Management
9 Jan 2024 by Todd Munn, Hotel Management
Thank you !! Natalie your always welcome at the Suites of Euston
by A verified traveler
Posted 29 Oct 2023 on Hotels
Comment from Hotel Management
18 Nov 2023 by Todd Munn, Hotel Management
Thank you
by A verified traveler
Posted 28 Oct 2023
Overall we enjoyed our stay. Would have been nice to have 2 pillows per person and extra blankets. The electric fireplace in our room would only blow heat for a few minutes and then shut down. The internet was not good, the tv system failed to work due to poor internet. The booking, checkin and checkout process was easy and our host was great with communication.
Comment from Hotel Management
2 Nov 2023 by Todd Munn, Hotel Management
Thank you for talking about fire place on here now i will have someone look at it i real wish you would have call me and i could have had you move to a different room and had it fixed .
by A verified traveler
Posted 10 Oct 2023
Pros: Management very responsive for keys, information and confirmation. Provided service when asked. Bed very comfortable. Great location. Cons: Hallways had strong musty smell (but not in the rooms). Bathroom was tiny - sitting on toilet meant right shoulder was pressed into the wall and showering would only for the slimmer built folks. Had to ask for pillowcase for the extra pillow in closet (neither had a cover). Although not really management's fault, VERY loud neighbours outside
partying both nights until after 3am. Overall, this has the potential to be a nice property with more attention to detail and work. Currently not on par with the other "boutique" propertes in the same area.
Comment from Hotel Management
25 Oct 2023 by Todd Munn, Hotel Management
Thank you! Susan I had a talk with the neighbor about noise .
by A verified traveler
Posted 3 Oct 2023
Location was good, parking available but tight, no elevator, the bathroom was so small it was almost unusable, the faucet in the bathroom moved which was annoying when washing hands, there wasn’t proper hand soap, there was a clean room sign on the door upon arrival which worried me however the room looked new and cleaned, the toilet had a hair on it when I opened the lid.
Comment from Hotel Management
25 Oct 2023 by Todd Munn, Hotel Management
Thank you for your review i had a talk with the cleaner about the room sorry about the no elevator the building in 150 years old so sorry Dominika. and the parking limited but we DO NOT charge for parking and we are right down town at the suites of Euston .
by A verified traveler
Posted 1 Oct 2023
Just not what is advertised. There were legit holes in the floor, the bathroom was unfinished with exposed insulation, bathroom door didn't close. Water damage and mold on the celling. Frat house next door, they partied until 7 in the morning. Dust and the floor are not that clean. I don't like being negative but spend the 40 more dollars and stay at a chain hotel you know will be fine.
Comment from Hotel Management
25 Oct 2023 by Todd Munn, Hotel Management
Thanks! and I know what you mean about just not what is advertised .
by A verified traveler
Posted 24 Sep 2023
Unique suites experience, clean and well priced.
Comment from Hotel Management
30 Sep 2023 by Todd munn, Hotel Management
Thank you Juliana from The Suites of Euston hope to see you soon.
by A verified traveler
Posted 21 Sep 2023 on Hotels
Comment from Hotel Management
25 Oct 2023 by Todd Munn, Hotel Management
Thanks
by A verified traveler
Posted 21 Sep 2023
Comment from Hotel Management
25 Oct 2023 by Todd Munn, Hotel Management
Thank s
by A verified traveler
Posted 21 Sep 2023
Super close to downtown and waterfront dining. So walking everywhere was a breeze! Todd our host was very responsive. Easy access to major routes for site seeing via car as well.
We thoroughly enjoyed our stay.
Comment from Hotel Management
25 Oct 2023 by Todd Munn, Hotel Management
Thank you Cheryl i hope to see you soon at the Suites of Euston
