Ratings based on 992 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
I like the sheer curtains in the room. Bright & colorful, very unusual for a chain hotel!
I wish there had been access to drinking water in the lobby and at breakfast
Comment from Hotel Management
27 May 2024 by Carlton S. , Hotel Management
Dear Joanna,Thank you for staying with us. We hope to see you again soon.
by A verified traveler
Posted 17 May 2024
Enjoyed my stay. Would only suggest handicap rail be placed in all rooms beside the toilet.
Comment from Hotel Management
17 May 2024 by Carlton S. , Hotel Management
Dear Marietta,Thank you for staying with us. We have shared your comments with our leadership team. We hope to see you again soon.
by A verified traveler
Posted 15 May 2024
I have stayed at this property several times and it is always a great place. the hotel is nice and clean with all the modern amenities.
Comment from Hotel Management
15 May 2024 by Carlton S. , Hotel Management
Dear Ronald,Thank you so much for your kind words and for being a loyal guest at our property! We truly appreciate your continued support and feedback. It's fantastic to hear that you consistently enjoy your stays with us and that you find our hotel clean and well-equipped with modern amenities. Providing a comfortable and enjoyable experience for our guests is our top priority, and we're delighted to know that we've been successful in doing so for you. We look forward to welcoming you back for many more memorable stays in the future! If there's anything we can do to enhance your experience even further, please don't hesitate to let us know.
by A verified traveler
Posted 26 Apr 2024
Comment from Hotel Management
17 May 2024 by Carlton S. , Hotel Management
Dear Karen Lynn,Thank you for staying with us. We hope to see you again soon.
by A verified traveler
Posted 17 Apr 2024
The free breakfast is very substantial. Polite staff, clean facility.
Comment from Hotel Management
17 Apr 2024 by Carlton S. , Hotel Management
Dear Mary,Thank you for staying with us. We hope to see you again soon.
by A verified traveler
Posted 7 Apr 2024
Breakfast was decent. Staff was excellent. Facilities were standard but comfortable
Comment from Hotel Management
8 Apr 2024 by Carlton S. , Hotel Management
Dear Fayola,Thank you for staying with us. We hope to see you again soon.
by A verified traveler
Posted 1 Apr 2024
Very nice area and room.
Comment from Hotel Management
1 Apr 2024 by Carlton S. , Hotel Management
Dear Doris,Thank you for staying with us. We hope to see you again soon.
by A verified traveler
Posted 31 Mar 2024
Clean property
Comment from Hotel Management
1 Apr 2024 by Carlton S. , Hotel Management
Dear Jan,Thank you for staying with us. We hope to see you again soon.
by A verified traveler
Posted 31 Mar 2024
Comment from Hotel Management
1 Apr 2024 by Carlton S. , Hotel Management
Dear Bridgett,Thank you for staying with us. We hope to see you again soon.
by A verified traveler
Posted 25 Mar 2024
The main complaint is the running toilet and then it literally took more than 3 minutes for the toilet tank to fill after flushing and it ran all night. Also, the room was so cold all night even after turning off the unit. Cold air blew all night. We even turned the heat on the next morning and it didn't seem to be working great set at 76 degrees. These things were very annoying. I only stayed one night for a few hours so I didn't complain. I was also put in a handicap room which I did not request and couldn't hang my bag or clothes because they would have been on the floor. I had to hang them from the door hinge. Again, I didn't want to complain. I just think that if a guest didn't request a handicap room they should be reserved or at least ask the guest when checking in if they mind being assigned to a handicap room.
Comment from Hotel Management
25 Mar 2024 by Carlton S. , Hotel Management
Dear Robin,Thank you for sharing your experience. We hope to get a chance to better serve you in the future.
