Ratings based on 710 Verified Reviews

2.9 out of 5
67% of guests recommend
3.1 Room cleanliness
3.3 Service & staff
3.1 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 15 Jun 2024
Corridors stink with weed smell. Always people smoking right outside the reception area. Rooms had a week smell. Furniture was run down.
1 out of 5
by A verified traveler

Posted 12 Jun 2024
There was poop on my fitted sheet, I told staff and was told I’d have to bring it down stairs. I got a new fitted sheet, put it on bed and there was freaking poop on it AGAIN! Went back down stairs and guy at desk was Very very rude!! It’s as if they don’t wash the sheets or don’t care what they wash with sheets.
1 out of 5
by A verified traveler

Posted 11 Jun 2024
Booked a room online got there and they were at full capacity and cancelled my reservation still haven’t got a REFUND!!!
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Jun 2024
5 out of 5
by A verified traveler

Posted 6 Jun 2024
Love it
Comment from Hotel Management
7 Jun 2024 by CS, Hotel Management
Thank you for the great review! We are very glad that you enjoyed your stay. We appreciate you for choosing us to take care of your lodging needs and we cannot wait to see you again on a future visit!
5 out of 5
by A verified traveler

Posted 26 May 2024
It was good for what I wanted and for what the others that came as well but this isn't the Westin lol the staff I met were great but I'm sure they are limited because of pay hours ECT but they were helpfull
Comment from Hotel Management
31 May 2024 by CS, Hotel Management
Thank you for the great review! We are very glad that you enjoyed your stay. We appreciate you for choosing us to take care of your lodging needs and we cannot wait to see you again on a future visit!
3 out of 5
by A verified traveler

Posted 26 May 2024
It was always secured
Comment from Hotel Management
28 May 2024 by CS, Hotel Management
Thank You for your feedback.
5 out of 5
by A verified traveler

Posted 26 May 2024
Comment from Hotel Management
11 Jun 2024 by CS, Hotel Management
Thank you for the great review! We are very glad that you enjoyed your stay. We appreciate you for choosing us to take care of your lodging needs and we cannot wait to see you again on a future visit!
2 out of 5
by A verified traveler

Posted 24 May 2024
There were a lot of people lingering around the property. Lots of drug sales and an abandoned gas station right down the street where drug sales were made. Overall the stay wasn’t bad, staff were really nice, and everything was clean but the area that this hotel is in, I would not recommend. I did not feel safe at all!
Comment from Hotel Management
28 May 2024 by CS, Hotel Management
It is always our goal to provide the best guest experience possible and unfortunately, we fell short during your stay. Thank you for your feedback and please note your concerns have been escalated. We hope to have the opportunity to provide you with a better stay on a future visit.
1 out of 5
by A verified traveler

Posted 11 May 2024
Awful experience
Comment from Hotel Management
16 May 2024 by CS, Hotel Management
Thank You for your feedback.