Ratings based on 873 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
I chose this hotel because it has a swimming pool, however it did not disclosed in the website that it was under renovation. I could not pick this option if I knew the pool was closed.
Carpets on entire property are dirty
by A verified traveler from Ankeny
Posted 16 Jun 2024
Great place to stay for race weekend. Staff is amazing! Had an issue with AC and they fixed it right away!
by A verified traveler from Fullerton
Posted 11 Jun 2024
The pool is closed. I saw no renovation taking place...doesn't appear it will be open anytime soon. Two of the front desk people were not helpful or friendly and appeared bothered when they had to assist guests or answer questions. I needed wifi and a place to sleep. It provided these two items.
by A verified traveler
Posted 10 Jun 2024
Enjoyed my stay
by A verified traveler
Posted 3 Jun 2024
THIS WAS THE SECOND TIME WE STAYED WITH YOU GUYS AND LAST TIME WAS FINE. THIS TIME WE HAD TO FIX OUR OWN TOILET SEAT BECAUSE IT WAS LOOSE AND WAS BARELY ATTACHED. WE HAD TO GO TO THE FRONT DESK TO ASK FOR MAINTENANCE TO COME AN UNCLOG OUR TOILET BECAUSE OUR PHONE DID NOT WORK AND WAS NOT HOOKED UP TO ANYTHING FOR US TO CALS SO ANY ISSUE WE HAD TO GO DOWN STAIRS AND DEAL WITH IT. BUT WE ENDED UP DOING IT OURSELVES. ALSO THE PARKING THE GENTLEMAN THAT WAS WORKING AT NIGHT TOLD ME IT WAS A FIRST COME FIRST SERVE FOR PARKING BUT THERE WAS A TRAILER PARKED IN EXACTLY 8 SPOTS AND PEOPLE PARKING ON THE CORNERS AND IN THE DROP OFF AND CHECK IN. 3 NIGHTS IN A ROW WE HAD TO PARK OVER AT THE GAS STATION. THE GENTLEMAN WORKING AT NIGHT SAID NOTHING HE COULD DO AGAIN IT WAS FIRST COME FIRST SERVE. I HAVE NEVER BEEN TOLD THAT BEFORE. ALSO THE POOL WAS NOT ABLE TO BE USED AND I CHECKED UP TILL THE DAY WE LEFT TO COME THERE AND THERE WAS NOTHING ON THE WEBSITE THAT IT WAS BEING REPAIRED. WE ESPECIALLY WANTED A POOL THAT IS WHY I BOOKED YOUR HOTEL. ALSO THE BED COVERING LOOKED LIKE BLOOD ON THE COMFORTERS AND CURTAINS SO WE WENT TO THE STORE AN BOUGHT OUR OWN BLANKETS. IM AND VERY DISAPPOINTED AND WILL PROBABLY NEVER STAY THERE AGAIN. I DID TAKE A VIDEO OF THE PARKING LOT JUST TO PLEAD MY CASE. THIS IS THE 4TH YEAR WE HAVE CAME TO NORTH CAROLINA AND THE STAY WAS VERY DISAPOINTING.
Comment from Hotel Management
8 Jun 2024 by GM, Hotel Management
Thank you for your feedback. We appreciate your business and sincerely apologize that your were not satisfied with your stay.
by A verified traveler
Posted 31 May 2024
no good food places close.
Comment from Hotel Management
2 Jun 2024 by GM, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 27 May 2024
Very comfy bed. Staff was friendly. Building is old and needs some love. Pool under renovation. Old carpets. Decent breakfast. Great coffee !
Comment from Hotel Management
30 May 2024 by GM, Hotel Management
Thank you for your feedback. We appreciate your business and sincerely apologize if you were not completely satisfied with your stay.
by A verified traveler
Posted 26 May 2024
Beautiful outside, slightly outdated rooms. Great distance from the track.
Comment from Hotel Management
30 May 2024 by GM, Hotel Management
Thank you for your feedback, we appreciate your business!!
by A verified traveler from Milford
Posted 22 May 2024
It was close to a lot of walking and hiking trails, shopping and food.
Comment from Hotel Management
23 May 2024 by GM, Hotel Management
Thank you for your feedback, we appreciate your business!
by A verified traveler
Posted 20 May 2024
Great rate and very nice
Comment from Hotel Management
21 May 2024 by GM, Hotel Management
Thank you for your feedback, we appreciate your business!!
