Ratings based on 969 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024
Staff very friendly. Bed very comfortable. Room was clean . Bathroom could use update.
by A verified traveler
Posted 11 Jun 2024
Really nice rooms for the price, I was honestly shocked. I’ve never stayed at this chain. I’ve only stayed at similar chain hotels maybe a couple times ever. I stayed at the Crowne Plaza a lot many years ago, super nice & reasonably priced. Beside that, mostly casino hotels. I paid like $325 inc tax/fees (discount through an app, it would’ve been ~380 direct) for 2 nights. I was going to a wedding of close family, and I booked a room for myself and 1 for my Grandmother & Great Aunt. Theirs was 2 queens, mine was a king. My room had a microwave, mini fridge, little sofa, a desk with a nice chair, and a chair. It was spotless, smelled good, quiet, big TV, comfortable bed. Shower was great. Spacious. It was as nice as $350 casino hotel rooms, just a bit older. Again I was very pleasantly surprised.
The lobby was nice, I didn’t check out the pool/hot tub or fitness center etc. I didn’t, but my Grandma had breakfast, said it was ok, typical, free, what you’d expect. There was a Cracker Barrel close too. Little store in the lobby, not much, but helpful. Some snacks/drinks, basic need items, then some microwaveables. Reasonable prices, you’d expect a lot of markup for the convenience but it wasn’t bad.
The front desk ladies I dealt w/ were kind/helpful. Southern hospitality! I’m from the north & it’s noticeable to have people actually say hi and be nice, whether it’s a front desk worker or a random person. Great stay, I’d recommend. I wasn’t incentivized or asked to write this.
Comment from Hotel Management
11 Jun 2024 by Olivia FD Supervisor , Hotel Management
Good afternoon! Thank you so much for putting aside some time to give us an amazing review. We are grateful to have had you as a guest and happy that you enjoyed not only the hotel and its amenities but also the staff that we have here. It is also wonderful to know that we were able to accommodate your grandmother and great aunt as well! Hopefully in the future if you're in the area you'll let us be of service to you again.
by A verified traveler
Posted 9 Jun 2024
Room was ok, carpet is older and pink mold around caulking in the shower
Comment from Hotel Management
11 Jun 2024 by Olivia FD Supervisor , Hotel Management
Good afternoon, we take every opportunity we can to improve our guests experiences and do appreciate the time you've taken to make a review! I am happy to know you enjoyed your overall stay and would it would be our pleasure to accommodate you again in the future.
by A verified traveler
Posted 7 Jun 2024
Reasonable cost.
Comment from Hotel Management
7 Jun 2024 by Olivia FD Supervisor , Hotel Management
Thank you for reaching out to let us know you enjoyed your stay and that it was fair in cost for you! We hope to see you again in the future if you're ever in the area visiting.
by A verified traveler
Posted 3 Jun 2024
This property has improved, since it was purchased by LaQuinta. Thanks for making this a better place. Breakfast needs better options, other than that a nice place to stay.
Comment from Hotel Management
5 Jun 2024 by Olivia FD Supervisor , Hotel Management
Thank you for taking the time out of your day to make a review! We appreciate the fact that you see the improvements we've made and hope to be able to accommodate you again in the future!
by A verified traveler from Bayamon
Posted 2 Jun 2024
The kindness of the personal and perfect location.
Comment from Hotel Management
3 Jun 2024 by Olivia FD Supervisor , Hotel Management
Thank you so much Juan! We are happy to hear you enjoyed our hospitality and the area, hopefully we can accommodate you again in the future!
by A verified traveler
Posted 1 Jun 2024
Great experience!!
Comment from Hotel Management
3 Jun 2024 by Olivia FD Supervisor , Hotel Management
Thank you Miss Shanta! We are delighted to hear you enjoyed staying with us, hopefully you come back again in the future to be accommodated by us!
by A verified traveler from Mt. Pleasant
Posted 1 Jun 2024
Nice indoor swimming pool. Nice size room.
Comment from Hotel Management
3 Jun 2024 by Olivia FD Supervisor , Hotel Management
Thank you Thomas for the kind feedback! We are happy to hear you enjoyed our amenities and that the room was nice and spacious for you. Hopefully if you're in the area you opt to come again!
by A verified traveler
Posted 31 May 2024
Toilet paper holder was broken. Light was out in the bathroom.
Comment from Hotel Management
3 Jun 2024 by Olivia FD Supervisor , Hotel Management
Thank you for taking the time out of your day to write a review, we sincerely value any feedback to be able to ensure guests happiness and comfortability. Hopefully in the future we can accommodate you again, seeing as you are amazing guests to have!
by A verified traveler from Woodbridge
Posted 30 May 2024
Excellent accessible accommodations. Everything I needed beng in a wheelchair.
Comment from Hotel Management
30 May 2024 by Olivia FD Supervisor , Hotel Management
Thank you for taking the time out of your day to give us a review! I am happy to hear you enjoyed your stay and that we were able to accommodate you in the way you needed. We hope that you return in the future if you're ever in the area!
