Ratings based on 746 Verified Reviews

4.3 out of 5
88% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 18 May 2024
Comment from Hotel Management
20 May 2024 by Octavio, Hotel Management
OctavioThank you for choosing our hotel for your recent stay. We appreciate your business and are happy that you enjoyed your stay. We hope to see you again soon.
5 out of 5
by A verified traveler

Posted 14 May 2024
Room has updated and modern furnishings. Good selection of items for breakfast but not the best I've seen. Very convenient location.
Comment from Hotel Management
14 May 2024 by asdf, Hotel Management
GF,,Thank you for choosing our hotel for your recent stay. Ww are looking forward to your next visit.
4 out of 5
by A verified traveler

Posted 30 Apr 2024
Check the tags
Comment from Hotel Management
1 May 2024 by jer, Hotel Management
JeremyThank you for choosing our hotel for your recent stay. We are pleased that you were able to score us a 4/5. WE look forward to seeing you again in the near future so that you can score us a 5/5.
5 out of 5
by A verified traveler

Posted 21 Apr 2024
Nice stay
Comment from Hotel Management
21 Apr 2024 by Monica, Hotel Management
MonicaThank you for choosing us for your stay in the area. Thank you for the score of 5 out of 5. We hope to see you again soon.
4 out of 5
by A verified traveler

Posted 16 Mar 2024
Wish they had a peloton in gym. Also wish that when in the room it wasn’t so obvious to hear all the traffic in hall
Comment from Hotel Management
16 Mar 2024 by teaka, Hotel Management
Thank you for choosing our hotel for your recent stay in the Concord area. We thank you for your feedback and hope to host you again in the near future.
5 out of 5
by A verified traveler

Posted 11 Mar 2024
Always friendly
Comment from Hotel Management
16 Mar 2024 by Larry, Hotel Management
Thank you for your feedback on your recent stay with us. We hop to see you again soon.
5 out of 5
by A verified traveler

Posted 18 Feb 2024
Comment from Hotel Management
20 Feb 2024 by julia, Hotel Management
Julia.Thank you for choosing our hotel for your stay in the Charlotte-Concord area. I am pleased that you enjoyed your stay. We are looking forward to seeing you again soon.
1 out of 5
by A verified traveler

Posted 11 Feb 2024
Comment from Hotel Management
25 Mar 2024 by Jeremiah, Hotel Management
Jeremiah Thank you for choosing our hotel for your stay in Concord. I apologize for the inconvenience you may have incurred during your stay. I hope that you give us another chance to serve you .
1 out of 5
by A verified traveler

Posted 3 Feb 2024 on Hotels
Comment from Hotel Management
5 Feb 2024 by josh, Hotel Management
JoshThank you for choosing our hotel for your stay in the Charlotte-Concord area. I apologize that you were not able to give us a 5 out of 5 rating. I would like to speak with you about your stay. If you do not mind, please call the hotel to discuss further.
5 out of 5
by A verified traveler

Posted 2 Feb 2024
Great service and clean rooms, professional and friendly staff and one plus: Victoria is bilingual Spanish and English. Thank you! Gracias!
Comment from Hotel Management
5 Feb 2024 by oct, Hotel Management
OctavioThank you for choosing our location for your stay. We are happy that your stay was a 5 out of 5. We are looking forward to seeing you again soon.