Ratings based on 371 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jul 2023
Relaxing and convenient.
by A verified traveler
Posted 20 Sep 2022 on Travelocity
Travelocity booked this property for me, but when I arrived, it was permanently closed. I had to hustle to find another hotel Bad on you Travelocity. I won't use your service again.
by A verified traveler
Posted 19 Sep 2022
Property was closed
by A verified traveler
I'd Stay Again
Posted 9 Aug 2022 on HotelsThe aesthetics/decorum of the property are subpar but it was clean. The front desk staff was very polite, professional and friendly.
by A verified traveler
Posted 18 Jul 2022
by A verified traveler
Posted 16 Jul 2022 on Hotels
by A verified traveler
Airport shuttle very helpful
Posted 11 Jul 2022 on HotelsNeeded a hotel with an airport shuttle. Easy to get to/from CLT. Breakfast has eggs, sausage, oatmeal and fruit. Room wifi allowed me to keep up with work. Restaurants within walking distance.
by A verified traveler
Posted 1 Jul 2022
The property was in a good location near eating places. The room was clean and very comfortable. The front-desk staff was friendly and helpful. The hotel offered free shuttle service to the airport which I took advantage of. The driver was very friendly.
by A verified traveler
Posted 30 Jun 2022 on Hotels
The room was ok, but online it said card would not be charged until you check in, the managers was charging peoples early and canceling reservations it cards not working. It clearly says online card will not be charge until you checkin, also pool was not working and our door seemed to be broken. This hotel seem to be in need of a lot of repairs, biggest disappointment was the pool not working but there were many other
by A verified traveler
Posted 30 Jun 2022
Room 134 - Mold on the bathroom ceiling, door was reinforced after what I assume to be the door being kicked in at one point, bed seemed to be okay. There was a mobile police tower in the back parking lot which makes me feel break ins were a concern at one point. Didnt even try the pool while we were there. It looks great in pictures on the website but looks can be deceiving. I was definitely disappointed.
