Ratings based on 382 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
by A verified traveler
Posted 14 Jun 2024
Great place to stay while traveling… 8 min to airport…. Shuttle provided. Bar, Food, and pool exceptional. Thank you
by A verified traveler
Posted 3 Jun 2024
This place is great. Clean with character. We stay there because of the location to the airport and free shuttle service. You can leave your car at the hotel while traveling. Highly recommend!
by A verified traveler
Posted 27 May 2024
Staff is very rude special a lady by the name Kendra'. Costumer service is really bad.
by A verified traveler from San Diego
Posted 12 May 2024
by A verified traveler
Posted 12 May 2024
Property was okay I was charged another 100 dollars when I got to the property which no one told me about on Expedia then the lady said she only received 150.47 from Expedia and I paid 206.30 this was really bothering because I only had cash I had used all my money on my card to book the room so I had to wait 1hour 2 minutes and 36 seconds for someone to send me the money to give them that they didn’t receive I really would love to speak to customer service or a supervisor about this experience they should be more details for booking rooms I spent way more then the 140 book now pay later was saying thanks for hearing me out hope to hear back ASAP.
Comment from Hotel Management
13 May 2024 by Lyniker, Hotel Management
Dear Daevion, On behalf of our staff here at the Aloft I want to apologize that no one informed you of our incidental hold. Security deposits are a custom at almost all hotels. The amount you paid to Expedia does not match ours because I believe you’re paying their booking fees.
by A verified traveler
Posted 11 May 2024
The property was a great option for traveling. Very convenient to the airport and had great amenities. Would definitely stay again.
by A verified traveler
Posted 7 May 2024
Always a pleasure staying very unique, upscale and affordable
by A verified traveler from Lake Worth
Posted 6 May 2024
4 out 5 stars
by A verified traveler
Posted 3 May 2024
