Ratings based on 377 Verified Reviews

4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 16 Jun 2024
The location is perfect for area events. Rooms and common areas are nice. Staff was disengaged and interacted as little as possible with guests who were left to scavenge on their own for food and utensils in the kitchen. This has not been so in prior years
4 out of 5
by A verified traveler

Posted 11 Jun 2024
One block downhill to downtown and to Lake Michigan. An old structure, so floors are creaky.
5 out of 5
by A verified traveler from Kiel

Posted 30 May 2024
This is a big beautiful old home in Charlevoix, about 1-2 blocks from the bridge, pier, and downtown area. It's beautifully restored and each room has an individual personality. Very comfortable beds. A tasty and generous breakfast. Extremely helpful and welcoming staff. This is definitely a keeper for future visits to Charlevoix.
5 out of 5
by A verified traveler

Posted 24 May 2024
Only problem floors squeezed and noise from main road Nice and convenient to downtown
5 out of 5
by A verified traveler

Posted 10 May 2024
So accommodating and felt like a family atmosphere.
5 out of 5
by A verified traveler

Posted 16 Mar 2024 on Travelocity
everyone was really nice and we were the only people staying that night so we got to pick any room! excellent service :)
5 out of 5
by A verified traveler

Posted 15 Mar 2024 on Hotels
Stefan and Liz were super accommodating. Liz makes the BEST breakfast and makes you feel like family. We almost forgot to take pictures the first day and really forgot the second day. We look forward to inviting our family to stay here since we just moved to the area. We will definitely be back ourselves!
5 out of 5
by A verified traveler

Posted 26 Feb 2024 on Travelocity
Very warm and helpful staff. Will be staying here again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Feb 2024 on Hotels
5 out of 5
by A verified traveler

Posted 8 Jan 2024
Nice small property. It is located just outside of downtown. Very walkable. Reasonable rates!