Ratings based on 323 Verified Reviews
3.4 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jun 2024
Comment from Hotel Management
8 Jun 2024 by Manager, Hotel Management
Hello Sharon,We are delighted to hear that you had a pleasant stay with us! Please don't hesitate to reach out if you have any further comments or suggestions for us. We hope to welcome you back soon for another wonderful experience at our hotel.
by A verified traveler
Posted 24 Apr 2024
No place online to state you have a pet. Hotel did not have room I booked that allowed pets. Could not cancel per Choice.
Comment from Hotel Management
26 Apr 2024 by Manager, Hotel Management
Hello Kim, We apologize for any inconvenience you faced regarding your pet during your stay. We always recommend guests to directly contact the hotel to ensure all requirements are met before arrival. For any future reservations, we advise reaching out to the hotel directly to ensure your needs are accommodated.
by A verified traveler
Posted 18 Apr 2024
Cable tv problems, only 5 or 6 channels worked with the rest audio only for the two days. Otherwise, needed cheap, clean accommodations while in town for a funeral, and it did the job
Comment from Hotel Management
19 Apr 2024 by Manager, Hotel Management
Hello Clarence, We apologize for the inconvenience with the cable TV during your stay. We appreciate your understanding and are glad you found our accommodations suitable for your needs during a difficult time. Our team is always here to assist with any inquiries or concerns for future visits.
by A verified traveler
Posted 7 Apr 2024
TV only partially worked - some channels not available. Bathroom was clean but needs upgrading. Hotel was quiet and clean otherwise.
Comment from Hotel Management
9 Apr 2024 by Manager, Hotel Management
Hello Graham, Thank you for sharing your feedback with us. We appreciate your comments about the cleanliness and tranquility of our hotel. We will take note of your suggestions regarding the TV channels and the bathroom for future improvements. Your insights are valuable to us as we strive to enhance our guests' experience.
by A verified traveler
Posted 26 Mar 2024
Comment from Hotel Management
16 Apr 2024 by Manager, Hotel Management
Hello Stanley, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.
by A verified traveler
Posted 17 Mar 2024
Bathroom was very very nasty saw tiny bugs crawling saw a dead bug in the corner on the wall in the top of shower wanted my money back i reserved 2 nights spent 1 night woke up to bed bugs crawling on the side of bed i immediately wanted my money back packed my stuff we upto front office was very rude to me would only give me 1 day back and than charged my card twice trying to give me Saturdays payment back also charged me a 13.00 fee for leaving there motel a day early than my reservation also told me it was a different price on Saturdays than friday other than what i had originally reserved a week before so as of now still waiting on Saturdays payment to come back on my card...they got really mad at me cause i told them and showed the pictures and video of the bed bugs on the side of the bed just got very disrespectful so if you wanna stay at this Quilty Inn you better think twice it is very nasty and horrible dont do it!!!!👎👎👎👎
Comment from Hotel Management
18 Mar 2024 by Manager, Hotel Management
Hello Kamika, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
by A verified traveler from Saint Ann
Posted 25 Feb 2024
no food
Comment from Hotel Management
28 Feb 2024 by Manager, Hotel Management
Hello Stewart, We apologize for any inconvenience you experienced during your stay. Your feedback is important to us, and we will address this with our team for improvement. Thank you for bringing this to our attention.
by A verified traveler
Posted 24 Feb 2024
bed bugs, unwashed towels and ash tray, naty breakfast and the room appeared to be uncleaned. I got out very early in the morning and the breakfast offered really nothing to eat. One of the worst motel experiences I had in my entire life.
Comment from Hotel Management
24 Feb 2024 by Manager, Hotel Management
Hello Steven,We are disappointed to hear about your experience and apologize for any inconvenience caused during your stay. Your feedback is essential for us to improve our services, and we will address the issues mentioned to ensure a better experience for future guests. Thank you for bringing these matters to our attention.
by A verified traveler
Posted 24 Feb 2024
Very nice
Comment from Hotel Management
24 Feb 2024 by Manager, Hotel Management
Hello Rex,We are delighted to hear that you found our hotel nice during your recent stay. Your feedback is greatly appreciated. If you require any further assistance or have any suggestions for improvement, please do not hesitate to reach out.
by A verified traveler
Posted 3 Feb 2024
Nice and clean room ☺️
Comment from Hotel Management
3 Feb 2024 by Manager, Hotel Management
Hello Afroze,Thank you for your positive feedback about our clean and well-maintained rooms. We take pride in providing a pleasant and comfortable stay for our guests. We appreciate your kind words and hope to welcome you back in the future for another enjoyable experience.
