Ratings based on 1,023 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2024
We live in Summerville, about 30 miles from Charleston, and decided it was time to visit the city once again as tourists. We were celebrating our 45th wedding anniversary with an event at Charleston Music Hall, museums and wonderful restaurants! Staff was excellent: efficient, friendly, helpful and kind--even at 1:00 am when I needed help for a hypoglycemic emergency. Thanks to all who made our stay so very pleasant!
by A verified traveler
Posted 1 May 2024
Great stay!
Convenient to everything.
by A verified traveler
Posted 30 Apr 2024
The property was right off of king street . That is a very busy street. Close to restaurants and bars. On the down side kinda to busy sometimes.
Comment from Hotel Management
2 May 2024 by HotelMgmt , Hotel Management
Tim, we're delighted you found our hotel's proximity to King Street convenient for exploring restaurants and bars. Your feedback about the lively atmosphere of the area is important to us, and we thank you for sharing your thoughts. Hopefully, you'll give us the chance to show you a more relaxing stay in the future.
by A verified traveler
Posted 26 Apr 2024
After reading some reviews prior to my stay, I had concerns. I found this hotel to be clean. The parking garage next to the hotel was very convenient. The free shuttle across from the hotel was awesome. The breakfast was amazing each day. Naquan at the front desk was very helpful. I gave 4 stars due to no bath towels when we arrived and no refill of coffee in the room the following day. I would definitely stay here on my next visit. Restaurants and attractions are nearby.
Comment from Hotel Management
30 Apr 2024 by HotelMgmt, Hotel Management
Judy, we’re so happy that your stay surpassed expectations! Thank you for sharing how much you enjoyed our clean property, convenient parking, hearty breakfast spread, and Naquan’s service. We do apologize that your room wasn’t properly stocked for your stay, and we’ll address your comments with housekeeping for improvement. Please allow us to welcome you back soon so we can work to win you over completely!
by A verified traveler
Posted 20 Apr 2024
The rooms are nice, the room service is good and there is free water bottles ! This was very useful with the hot weather.
Comment from Hotel Management
23 Apr 2024 by HotelMgmt, Hotel Management
Thank you for sharing your positive experience at the Hyatt Place Charleston/Historic District! We're delighted to hear that you enjoyed our accommodations and service and appreciated the complimentary waters. We look forward to your next visit and will strive to make it just as memorable!
by A verified traveler
Posted 18 Apr 2024
Comment from Hotel Management
20 Apr 2024 by Hotelmgmt, Hotel Management
Thank you for taking a moment to leave us this five-star rating, Francine. We are thrilled to have provided you with such a flawless stay and eagerly await your return through our doors!
by A verified traveler
Posted 13 Apr 2024
Nice hotel and the staff were great. The breakfast options were plentiful and there is plenty of space.
Comment from Hotel Management
16 Apr 2024 by Hotelmgmt, Hotel Management
Thank you for sharing your experience, Teri! We're thrilled that you appreciated the service provided by our staff. It’s also fantastic to hear that our breakfast and ample space met your needs. We look forward to your next visit to the Hyatt Place Charleston/Historic District and hope it's soon!
by A verified traveler
Posted 12 Apr 2024
Comment from Hotel Management
15 Apr 2024 by Hotelmgmt, Hotel Management
There is nothing better than earning five-stars from a valued guest, Vincent! Thank you and we hope to see you again soon.
by A verified traveler
Posted 9 Apr 2024
Good breakfast, convenient to walk around Charleston
Comment from Hotel Management
11 Apr 2024 by HotelMgmt, Hotel Management
Pamela, we're thrilled to learn that you had a satisfying breakfast experience and found our location convenient for your Charleston adventures. Your kind words are greatly appreciated, and we hope to see you again before too long!
by A verified traveler
Posted 9 Apr 2024
Comment from Hotel Management
10 Apr 2024 by Hotelmgmt, Hotel Management
Thank you for visiting and rating your stay, Matt. We sincerely hope you'll consider our property again to see just how dedicated we are to improving your next experience.
