Ratings based on 737 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
Hotel and staff excellent, easy to uber to central(1.8 miles), parking a little tight, and buildings across street are being renovated, revitalized
Comment from Hotel Management
21 May 2024 by Melanie B, Hotel Management
Dear Michael,Many thanks to you for letting us know you thought our hotel and staff was excellent. We work really hard to ensure our guest have the best experience possible and with you it seems like we hit our mark. Thanks again for staying with us!
by A verified traveler
Posted 16 May 2024
We had an overall nice stay but the hotel could use some updating . The staff was great especially Rochelle and Alisha . They are very friendly and helpful. The breakfast was an added bonus. A shuttle to the airport would have made it better.
Comment from Hotel Management
16 May 2024 by Melanie B, Hotel Management
Dear Michele,Thanks for your review. I appreciate you giving kudos to Rochelle and Alisha as all of the employees here love serving our guests. I am definitely considering partnering with someone that can offer a discounted rate for shuttling in our area. Thanks again for staying with us!
by A verified traveler
Posted 13 May 2024
Good property for the price and very convenient to the baseball stadium. Absolutely no shortfalls or complaints
Comment from Hotel Management
13 May 2024 by Melanie B, Hotel Management
Dear David,Thanks for the 10 out of 10. We enjoyed taking care of you. It's great that you thought our price and convenience were what stood out to you the most. Thanks again for choosing us!
by A verified traveler
Posted 12 May 2024
Extremely friendly and helpful employees. Great continental breakfast! Room was clean but bathroom shower tended to leak and get floor wet. Parking is somewhat inconvenient as there are not many spots by hotel and we had to park in the parking garage of the next building (although we were able to validate the ticket each time). Overall good experience and we’d stay again!
Comment from Hotel Management
12 May 2024 by Sarah Alleyne Front Office Manager, Hotel Management
Good morning,Thank you so much for your feedback. We need to hear these things because it helps us to build upon the foundation of service we provide to all of our guests.We thank you and we hope to welcome you back soon!Best,
by A verified traveler
Posted 11 May 2024
Comment from Hotel Management
13 May 2024 by Melanie B, Hotel Management
Dear Roberto,Thanks kindly for the perfect review. We do appreciate the feedback. Thanks again for staying with us!
by A verified traveler from evergreen
Posted 9 May 2024
Decent place for an overnight stay, good breakfast. Convenient to charlestown but less expensive than hotels in historic district
Comment from Hotel Management
9 May 2024 by Melanie B, Hotel Management
Dear Kurt,Thanks for staying with us. We do appreciate the positive feedback. We are glad the stay suited your needs. If you are ever back in the area, we would love for you to visit with us again.
by A verified traveler
Posted 9 May 2024
Comment from Hotel Management
10 May 2024 by Melanie B, Hotel Management
Dear Sharon,Thanks for the review. We really appreciate the feedback. We are committed to providing every guest an excellent experience. it looks like we provided that for you. Thanks again for staying with us.
by A verified traveler
Posted 8 May 2024
Comment from Hotel Management
10 May 2024 by Melanie B, Hotel Management
Dear Johnny,Thanks for the review of our property. We definitely don't want any of guests to have a stay that is not enjoyable while visiting with us. We try our best to ensure each experience exceeds your expectations. It looks like we fell short in your case. Please allow us another opportunity to WOW you if you're ever back in Charleston.
by A verified traveler
Posted 8 May 2024
It was a great expierence, staff friendly very clean and close to everything i wanted to do during my stay in charleston
Comment from Hotel Management
9 May 2024 by Melanie B, Hotel Management
Dear Frank,Thanks so kindly for the review. It was wonderful to see that you felt the staff was very friendly and the hotel was very clean. We really enjoyed having you stay with us!
by A verified traveler
Posted 4 May 2024
Fast check in
Comment from Hotel Management
6 May 2024 by Sarah Alleyne Front Office Manager, Hotel Management
Good evening!Thank you so much for your awesome feedback! It's great to hear that you appreciated a seamless checkin and that your stay went well. We look forward to welcoming you back with us soon!Best,
