Ratings based on 542 Verified Reviews
5.0 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 May 2024
Great experience! Julia, the concierge was especially helpful and fantastic with her energy.
Comment from Hotel Management
24 May 2024 by - Mackenzie, GS Supervisor , Hotel Management
Thank you so much for your review. We appreciate you staying with us and hope that we will see you again soon! I will make sure to pass this experience on to Julia.
by A verified traveler
Posted 20 May 2024
The facility was impressive, staff was excellent and accommodating. Highly recommend this location without hesitation.
Comment from Hotel Management
21 May 2024 by Melissa Front Office Supervisor, Hotel Management
Thank you very much for taking time out of your day to give us much valued feedback. We truly strive to create the best experience for you and your family. We are glad you chose to stay with us and hope to see you again real soon. Enjoy your day!
by A verified traveler
Posted 14 May 2024
Loved the room very spacious and clean!
Comment from Hotel Management
16 May 2024 by Andrew Griffin - Club Director, Hotel Management
Thank you very much for taking time out of your day to give us much valued feedback. We truly strive to create the best experience for you and your family. We are glad you chose to stay with us and hope to see you again real soon. Enjoy your day!
by A verified traveler
Posted 12 May 2024
Very comfortable accommodations and I didn’t have to do the dishes!
Comment from Hotel Management
12 May 2024 by Andrew Griffin - Club Director, Hotel Management
Thank you very much for taking time out of your day to give us much valued feedback. We truly strive to create the best experience for you and your family. We are glad you chose to stay with us and hope to see you again real soon. Enjoy your day!
by A verified traveler
Posted 10 May 2024
Very high tech
Comment from Hotel Management
12 May 2024 by Andrew Griffin - Club Director, Hotel Management
Thank you very much for taking time out of your day to give us much valued feedback. We truly strive to create the best experience for you and your family. We are glad you chose to stay with us and hope to see you again real soon. Enjoy your day!
by A verified traveler
Posted 9 May 2024
Comment from Hotel Management
12 May 2024 by Andrew Griffin - Club Director, Hotel Management
Thank you very much for taking time out of your day to give us much valued feedback. We truly strive to create the best experience for you and your family. We are glad you chose to stay with us and hope to see you again real soon. Enjoy your day!
by A verified traveler from kinnelon
Posted 7 May 2024
Beautiful, modern, spacious rooms. Fully equipped kitchen. Large bathroom and shower. Comfortable king size bed. Friendly, helpful staff. Nice lobby bar. Easy 10 minute walk to all the sights, shops and restaurants. Will definitely stay here again when visiting Charleston!
Comment from Hotel Management
8 May 2024 by Melissa Front Office Supervisor, Hotel Management
Thank you very much for taking time out of your day to give us much valued feedback. We truly strive to create the best experience for you and your family. We are glad you chose to stay with us and hope to see you again real soon. Enjoy your day!
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
8 May 2024 by Melissa Front Office Supervisor, Hotel Management
Thank you very much for taking time out of your day to give us much valued feedback. We truly strive to create the best experience for you and your family. We are glad you chose to stay with us and hope to see you again real soon. Enjoy your day!
by A verified traveler
Posted 3 May 2024
Great room, hotel, service was lacking
Comment from Hotel Management
4 May 2024 by Sydney, Front Desk Manager, Hotel Management
Thank you very much for taking time out of your day to give us much valued feedback. Your thoughts have been reviewed for training purposes and we will continue to make adjustments based on your input. Once more, we truly appreciate you bringing these concerns to our attention. We hope to see you again soon. Enjoy your day!
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
20 May 2024 by Andrew Griffin - Club Director, Hotel Management
Thank you very much for taking time out of your day to give us much valued feedback. We truly strive to create the best experience for you and your family. We are glad you chose to stay with us and hope to see you again real soon. Enjoy your day!
