Charlecote Hotels

"Large, clean & comfortable bed. Breakfast in Sky bar, 5th floor exceptional. With an amazing view. Visited, casino, cinema & Spa during a two day stay. Excellent location from Birmingham airport, 5mins in taxi. Nice selection of shops & 18 restaurants to choose from. Would highly recommend. Staff great too. "

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"The hotel was clean, staff very kind and pleasant, food was ok and breakfast was great. Pool was quiet and good that there are dedicated kids times. Overall a great stay! "

"Excellent customer service by all staff at the hotel and was really convenient to Go to bp pulseliterally 2 mins walk from the hotel. Breakfast was lavish too "

"Breakfast was good, staff friendly & professional. Good leisure facilities. Bar peices very reasonable. Superior Room tired, needs some TLC. No pillow protectors !! "

"The car park is far from the hotel and no bus service either. Parking was £15. The breakfast price is too high. £16.50 person. They were not enough hash browns. Always finished when went a few times. Room was good but the hand soap bottle was not working and soap and shampoo bottles too high up for shorter people. "

"Was a very speedy process to get me to my room which I loved "

"Due to the refurbishment works the bar/dining area was not great & limited menu choices for dinner. Could do with signs showing which doors to use to enter the hotel. Staff were helpful & room comfortable. "

"The room was clean and tidy and represented good value for money. Weekend car parking was free and check in and check out was speedy. The whole atmosphere was friendly and the staff were very good. Bar food and drinks represented good value for money/ There were no boathooks in the room which could have been a problem during wet weather. There was also nowhere in the bathroom to hang wet swimwear. There were insufficient wrist bands available for the pool area meaning we did not have locker access and had to take our belongings poolside."