Ratings based on 131 Verified Reviews

3.3 out of 5
53% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Jun 2023 on Travelocity
3 out of 5
by A verified traveler

Posted 20 Jun 2023
My mother and arrived to the hotel and the man took us to our room up in the hill full of stairs without any luggage help my mom is around 70’s really 😣
3 out of 5
by A verified traveler

Posted 7 Mar 2023
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5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Dec 2022
4 out of 5
by A verified traveler

Posted 19 Mar 2022
This is a very old hotel and it’s quite a distance from town (Chapala). It’s clean, quaint and beautiful. For a quiet getaway, it’s perfect! The pool is old but functional. Staff is helpful and courteous. We stayed just the one night then moved to Chapala Plaza hotel in Chapala to be near the Malecon.
5 out of 5
by A verified traveler

Posted 6 Mar 2022
The back door to the porch doesn’t open. The TV. Doesn’t work. The floor not really clean.
4 out of 5
by A verified traveler

Posted 23 Dec 2021
Large rooms. Good and friendly service. Dining area needs improvement, but it does its job.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 May 2021
3 out of 5
by A verified traveler

Posted 11 Apr 2021 on Orbitz
We didn't really like the property. It was a little on the junkie side and we felt like we got the gringo tax. On the positive side it was quiet we all slept well and the water pressure was fantastic
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Jul 2020