Ratings based on 29 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 16 Jun 2023 on Hotels
The hotel called me for something I left in the room after checking out and mail it to me immediately. Very nice experience with clean room with beautiful view, good breakfast with a lot of choices, nice staff of great service.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Jun 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Aug 2021 on Hotels
2 out of 5
by A verified traveler

Posted 29 Dec 2019
Had booked a room on Expedia with 2 breakfast included. When I checked in at the hotel, they only said 1 breakfast was included. Took about 30 minutes to finalize the booking. Disappointing
4 out of 5
by A verified traveler

Posted 26 Jan 2019 on Hotels
Comment from Hotel Management
13 Mar 2019 by Comminications Manager, Hotel Management
尊敬的客人,非常感谢您入住常州香格里拉大酒店。您的热情回馈给了我们不断进步的无限动力,您的赞扬和肯定使我们备受鼓舞。祝您生活愉快,欢迎您再次入住。
5 out of 5
by A verified traveler

Posted 18 Jan 2019 on Hotels
Comment from Hotel Management
13 Mar 2019 by Comminications Manager, Hotel Management
尊敬的客人,非常感谢您入住常州香格里拉大酒店。您的热情回馈给了我们不断进步的无限动力,您的赞扬和肯定使我们备受鼓舞。祝您生活愉快,欢迎您再次入住。
5 out of 5
by A verified traveler

Good value shangrila

Posted 6 Nov 2018 on Hotels
Excellent quality hotel, price is great. Local area isn't ideal though, not much around. So make sure you check that the location is OK for you. Been staying here two times now and will be back again for the next Changzhou visit.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Nov 2018 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Chester, UK

Nice hotel, pleasant view

Posted 19 Oct 2018
Pros: As above
Cons: Not much.
Location: Not near city centre but very pleasant views.
Just a short stay on business. Lovely hotel, clean comfortable good breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler from Singer Island FL

Club room- worth the extra expense

Posted 6 Dec 2017
We stayed two nights and checked into a room at the club level. Extremely helpful staff and the cocktail hour was a nice touch. Nice canapés and cocktails. Vivian and Yuki were extremely helpful .