Ratings based on 78 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2023 on Hotels
by A verified traveler
Posted 31 May 2023
Comment from Hotel Management
15 Sep 2023 by Angela, Hotel Management
Dear Guest, Thank you very much for choosing Hilton Changzhou and taking your time to share your feedback. We’re really honored for your appraise. It’s always our aim to provide you the feeling like home. All we do is to let your trip feel more comfortable. Sincerely look forward to welcoming you back to our hotel again.
by A verified traveler
Great room
Posted 19 Nov 2019 on HotelsVery spacious room, good A/C, free bottled water. Hotel bar had good Belgian beer. Great breakfast buffet with nice latte
Comment from Hotel Management
20 Dec 2019 by Guest Service Manager, Hotel Management
Dear Guest, Thank you very much for choosing Hilton Changzhou and taking your time to share your feedback. We’re really honored for your appraise. It’s always our aim to provide you the feeling like home. All we do is to let your trip feel more comfortable. Sincerely look forward to welcoming you back to our hotel again.
by A verified traveler
Great hotel
Posted 17 Oct 2019 on HotelsReally nice hotel with great staff and services.
Comment from Hotel Management
7 Aug 2020 by Management Team of Hilton Changzhou, Hotel Management
Dear guest, thank you for sharing your feedback regarding your recent stay with us at Hilton Changzhou and we’re really honored for your appraise. It’s always our aim to provide you the feeling like home. Sincerely look forward to welcoming you back soon!
by A verified traveler
Posted 2 May 2019 on Hotels
Good
Comment from Hotel Management
7 Aug 2020 by Management Team of Hilton Changzhou, Hotel Management
Dear guest, thank you for sharing your feedback regarding your recent stay with us at Hilton Changzhou and we’re really honored for your appraise. It’s always our aim to provide you the feeling like home. Sincerely look forward to welcoming you back soon!
by A verified traveler
Posted 18 Apr 2019 on Hotels
Comment from Hotel Management
7 Aug 2020 by Management Team of Hilton Changzhou, Hotel Management
Dear Hilton Guest, Greetings from Hilton Changzhou! Thank you for staying with us on your recent visit to Changzhou and for taking time to feedback us. We are very glad to know that our staff and service helped make your visit enjoyable! These comments provide great motivation to our colleagues as we continue to cultivate excellence in the area of services provided to our guests. Thank you again for your support. We look forward to welcoming you and your family or friends back to Hilton Changzhou soon! Yours sincerely, Management Team of Hilton Changzhou
by A verified traveler from dallas
Posted 31 Mar 2019
best hotel in the area by western standards. Only complaint is the sauna/steam is never prepped in the morning, so you have to wait 15 minutes for it to warm up. Surely the staff could turn it on first thing when gym opens???
Comment from Hotel Management
7 Aug 2020 by Management Team of Hilton Changzhou, Hotel Management
Dear Hilton Guest, Greetings from Hilton Changzhou! Thank you for staying with us on your recent visit to Changzhou and for taking time to feedback us. We will keep every guest's opinion in mind, your expectation is the direction of the hotel's heart. Thank you for your support and we look forward to your visit to Hilton Changzhou New Town Again! Sincere!Management Team of Hilton Changzhou
by A verified traveler
Posted 3 Jan 2019
Comment from Hotel Management
19 Jan 2019 by Molly, Hotel Management
尊敬的希尔顿贵宾，常州新城希尔顿酒店向您表示真挚的问候！非常感谢您入住常州新城希尔顿酒店。我们酒店以优质的服务广受宾客青睐，希尔顿全体员工热情的期待您和家人朋友的再次到来！诚挚的！常州新城希尔顿酒店管理团队
by A verified traveler
Posted 14 Nov 2018 on Hotels
Great location friendly
Comment from Hotel Management
7 Dec 2018 by Management Team of Hilton Changzhou, Hotel Management
Dear Hilton Guest,
Greetings from Hilton Changzhou!
Thank you for staying with us on your recent visit to Changzhou and for taking time to feedback us on. We are very glad to know that our staff and service helped make your visit enjoyable! These comments provide great motivation to our colleagues as we continue to cultivate excellence in the area of services provided to our guests. Learning that our professionalism and attention to detail did not go unnoticed is the best reward.
Thank you again for your support. We look forward to welcoming you and your family or friends back to Hilton Changzhou soon!
Yours sincerely,
Management Team of Hilton Changzhou
by A verified traveler from Houston, TX
Posted 23 Oct 2018
Comment from Hotel Management
9 Dec 2018 by 常州新城希尔顿酒店管理团队, Hotel Management
尊敬的希尔顿贵宾您好，非常感谢您对常州新城希尔顿酒店的好评和喜爱！我们始终致力于用真诚的微笑、贴心的服务及日臻完善的设施设备，另您的旅途尽善尽美，期待您再次选择入住常州新城希尔顿酒店！诚挚的！常州新城希尔顿酒店管理团队
