Ratings based on 97 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by Lokesh
Business Trip
Posted 1 Nov 2017 on HotelsLocation of the hotel was good. The bad experience at the time of check-in as they insist for advance payment of entire amount unlike other hotels of same category. Also this practice was not there when it was run under name of Park Plaza. Very unprofessional attitude at least with regular visitor.
by A verified traveler
Hotel to stay in !
Posted 29 Oct 2017 on HotelsWe were stopping at Chandigarh, en route from Delhi to Simla. Delightful experience, after some hotels in Jaipur and Delhi.
by Arjun
Good hotel with convenient location
Posted 24 Sep 2017 on HotelsHotel location very good and overall stay was good but the Internet service did not work at all.
Recommended
for Everyoneby A verified traveler from Houston, Texas USA
Nice hotel
Posted 23 Sep 2017Overall quite good but internet not operating; location good with good view from common areas; buffet service good
Recommended
for Everyoneby A verified traveler from UK
Centrally located and near to places of interest
Posted 23 Aug 2017Excellent hotel that was convenient for all the places of interest. Helpful and polite staff who were friendly and approachable. Sorted my queries and question swiftly and effectively.
by Sourajyoti
Overall a nice stay @ Chandigarh
Posted 26 Jun 2017 on HotelsThe Hotel is located at the central place @ Sector 17, undoubtably a premium locality. The hotel has a nice swimming pool and a nice big coffee shop, which can host a large crowd. However, we have a difficulty in checking in as the information were not plugged properly for our accommodation. We mentioned about certain services , which was provided very late and after a few reminders. However, the coffee shop stewards are courteous and helpful. The Hotel doesn't have a basement parking, which has left the car in the parking area very hot in summer. If we can overlook /ignore the service issues a bit the overall rating can be a 4 star experience.
by Amandeep
Posted 13 Jun 2017 on Hotels
by A verified traveler from australia
Bad service
Posted 24 May 2017We request for 3 times for extra bed in our room but they didn't provide. When we done the booking we mentioned that time also.
by A verified traveler from Canada
This Hotel is in Decline. Very Disappointing.
Posted 18 May 2017
Pros: Location. Room comfort. Good shower. Duty manager.
Cons: Unfriendly checkin staff. Stated my room # out loud. Constant power cuts = TV interruptions, channel resetting. Old, used amenities. Will not return.
Location: Sector 17, Government Museum, Rose Garden, Shanti Bagh, Restaurants, Headmasters.
I have stayed at this hotel for years. The ownership changed (recently, apparently). The hotel service has gone way down. The staff is unfriendly, and the room service people are below standard. Only the duty manager seemed competent. It used to be a Park Plaza, and then the standard was high and the staff were professional. The only thing left that is good about the hotel is the rooms (left from before) and the location. There are many other options nearby that are the same price or less, which I would recommend above this one. I will not stay here again.
Recommended
for Everyoneby A verified traveler from doctor
Very good comfortable hotel with amiable staff
Posted 8 May 2017Peaceful and comfortable stay everything well taken care of good staff
