Ratings based on 820 Verified Reviews

4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 20 Sep 2023
Comment from Hotel Management
13 Oct 2023 by La Réception , Hotel Management
Cher Paul,Un grand merci pour votre aimable retour ! Nous sommes ravis que votre séjour à l'Hôtel Kyriad Chambéry Centre ait été à la hauteur de vos attentes. Votre satisfaction est notre plus grande récompense, et nous espérons vous revoir bientôt .Cordialement,La direction de l'Hôtel Kyriad Chambéry Centre
5 out of 5
by A verified traveler

Excellent choice

Posted 12 Aug 2023 on Hotels
Great location with affordable parking within walking distance from everything in Chambéry. Room was spacious and comfy.
Comment from Hotel Management
14 Aug 2023 by Hôtel Kyriad Chambéry centre, Hotel Management
Dear Patrick,Thank you for your wonderful feedback. We're delighted to hear that you had an excellent stay with us. Our central location and convenient parking certainly make exploring Chambéry a breeze. We're glad you found your room spacious and comfortable.We look forward to welcoming you back on your next visit.Best regards,Marlène - Accommodation Manager
5 out of 5
by A verified traveler

Posted 6 Aug 2023
This is a standard unfancy hotel that offers everything you need and is well located for visiting the city. We have stayed here several times and will do so again.
Comment from Hotel Management
7 Aug 2023 by Hôtel Kyriad Chambéry centre, Hotel Management
Dear Carolyn,Thank you for your kind feedback. We're delighted to have been your choice of accommodation during your visits to the city.Your continued support means a lot to us, and we look forward to welcoming you back on your future visits.Best regards,Marlène - Accommodation Manager
5 out of 5
by A verified traveler

Posted 2 Aug 2023
Loved the breakfast
Comment from Hotel Management
2 Aug 2023 by Noa, Hotel Management
Dear customer, we are delighted to hear that you loved our breakfast. We strive to provide a delicious and varied experience for our customers. Thank you very much for taking the time to share your opinion, and we hope to have the pleasure of welcoming you again during your next stay in Chambery. Sincerely, The Kyriad Chambéry Center Hotel team.
4 out of 5
by A verified traveler

Posted 21 Jul 2023
The staff and hotel were excellent. The breakfast delicious although an added cost. Rooms clean wirh a small kitchen and microwave, but no detergant of washcloth to di dishes with and housekeeping didnt clean them either. Thiscwas the inly fault.
Comment from Hotel Management
24 Jul 2023 by Hôtel Kyriad Chambéry centre, Hotel Management
Michael,Thank you for sharing your experience with us. We are delighted to hear that you enjoyed your stay and found our staff and hotel excellent. We take pride in offering a delicious breakfast to our guests.However, we apologize for the inconvenience you experienced with the lack of detergent and washcloth in the kitchen. Your feedback is valuable to us, and we will address this with our housekeeping team to ensure it doesn't happen again.We hope to welcome you back in the future and provide you with an even better experience.Best regards,Marlène - Accommodation Manager
5 out of 5
by A verified traveler

Posted 24 Jun 2023
Nice and quiet area, very close to the center (few minutes by foot) and many choices for food. Room clean, essential but comfortable and also with a small kitchenette with fridge and stove. Happy to have chosen this place!
Comment from Hotel Management
26 Jun 2023 by Noa, Hotel Management
Dear guest,Thank you for choosing our hotel and for sharing your experience with us. We are delighted to hear that you enjoyed our pleasant and quiet neighborhood, as well as its proximity to the city center.We are also glad that you found your room clean, comfortable, and equipped with a convenient kitchenette. We strive to provide our guests with a pleasant and comfortable stay.We look forward to welcoming you again on your next visit.Best regards,Noa - Reception Kyriad Chambéry Centre Hotel
4 out of 5
by A verified traveler

Posted 25 Apr 2023
Great breakfast, washing facilities, friendly staff great value for money.
Comment from Hotel Management
2 May 2023 by Marlène - Hôtel Kyriad Chambéry centre, Hotel Management
Dear John,Thank you for giving us feedback regarding your stay.We are happy to see that you enjoyed your stay in our establishment.Our entire team works to make your experience as pleasant as possible.We will be delighted to welcome you back to our hotel.In the meantime, we send you our most cordial greetings,
5 out of 5
by A verified traveler

Comfortable stay, kind and welcoming staff

Posted 20 Mar 2023 on Hotels
Hotel is a bit dated; however, I feel very comfortable there. Room is kept extremely clean. Looked forward to having breakfast there every day - many selections and great quality! What sets this hotel apart in my opinion, is their understanding and helpfulness when I requested a partial refund due to sudden change of hospital of a family member that I am caring for. Even though I booked a non-refundable rate, the hotel management was very understanding and processed a refund for my unused nights right away. They even went through the trouble of trying to contact hotels.com for me so I will receive my refund. Would definitely stay here if I return to Chambery!
Comment from Hotel Management
23 Mar 2023 by Hôtel Kyriad Chambéry centre, Hotel Management
Dear Kitty,Thank you for taking the time to share your positive feedback of your recent stay at hotel Kyriad Chambéry. We are delighted to read that our staff answered every question you had. We are committed to assure to each customer the best experience possible. We hope to welcome you again soon.Kind regardsNoémie - Réception
5 out of 5
by A verified traveler

Central, clean and good facilities

Posted 22 Feb 2023 on Hotels
Very late booking made on Hotel.com website following an accident en route to Alps. Lovely friendly guy on reception was extremely helpful and delighted by the room which was clean spacious and had a great little kitchenette area so I could make a hot drink. Very central.
Comment from Hotel Management
6 Mar 2023 by Noémie - Reception, Hotel Management
Dear customer, Thank you for your positive review. Our entire team works daily to bring you the best of services. We are happy to read that you enjoyed your stay in our establishment. Our rooms are all equipped with kitchenettes, which is very handy.Looking forward to seeing you again soon, SincerelyHôtel Kyriad Chambéry centre
2 out of 5
by A verified traveler

Posted 10 Sep 2022 on Hotels
Comment from Hotel Management
23 Sep 2022 by Noa, Hotel Management
Madame, Monsieur,Nous vous remercions d’avoir choisi notre hôtel pour votre séjour.Nous vous remercions également d’avoir pris le temps de rédiger un commentaire sur le site Expedia.Nous regrettons vivement de ne pas avoir entièrement répondu à vos attentes.Nous vous prions d’agréer nos meilleures salutations.