Ratings based on 648 Verified Reviews

4.1 out of 5
89% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 2 Apr 2024
Overall, quaint hôtel. It was difficult to control the heating / cooling of the room.
5 out of 5
by A verified traveler

Posted 7 Jan 2024
Very good location, staff excellent and suoer helpful. Room large and comfortable. Lots of shops, restaurants etc around the hotel. Decent breakfast with vegan options. Tricky to find parking but once directions sorted, parking secure and easy to use. Swimming pool too popular, didnt get to use it but good to see everyone enjoying it.
Comment from Hotel Management
7 Feb 2024 by Louise, Hotel Management
Hello Diana, I thank you for your pretty mark and comment about your stay. Indeed, our parking was bought a few months later, that is why it is exterior to our hotel. We have made a little card with the map to access to our parking so as it can be easierfor our clients. We are sorry to hear you didn't want to use the swimming pool because of the number of people. We look forward to welcome you again, Best Regards, LouiseCommercial
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Dec 2023
4 out of 5
by A verified traveler

Enjoyed our stay

Posted 31 Aug 2023 on Hotels
We enjoyed our stay at this hotel. It's a very convenient location for the town centre and the railway station. A little more attention needed towards maintenance and cleanliness: the extractor fan in our shower room wasn't working which was a minor inconvenience and the shower head neads cleaning. The staff were very helpful with suggestions re places to visit.
5 out of 5
by A verified traveler

Friendly hotel, excellent location

Posted 21 Jun 2023 on Hotels
The staff are the best part of the hotel and the hotel was great
Comment from Hotel Management
17 Jul 2023 by Elodie, Directrice, Hotel Management
Thanks a lot for our team :)
5 out of 5
by A verified traveler

ottimo

Posted 11 Jun 2023 on Hotels
dall'esterno nulla di speciale, all'interno bar bello colazione ottima, camera ottima
Comment from Hotel Management
17 Jun 2023 by Estelle, Hotel Management
Buongiurno Enrico,Grazie mille a lei per la stella ! A presto in hotel
5 out of 5
by A verified traveler

Posted 11 Apr 2023 on Hotels
Comment from Hotel Management
23 Apr 2023 by Estelle, Hotel Management
Très cher Richard, merci beaucoup pour votre excellente note ! A bientôt à l'hôtel le Cinq.EstelleChargée de clientèle
1 out of 5
by A verified traveler from London

This traveler left a rating score only Posted 4 Jan 2023
2 out of 5
by A verified traveler

Posted 26 Aug 2022
Hotel is well situated for exploring Chambrey, just a few minutes walk from the old city. Booked a larger room which was well appointed, but all of these rooms overlook the local outside brasserie and bar terrace which was very noisy right through to 11:30pm. We asked be moved to a different but smaller room for the next night which escaped the rooftop bar noise. In both rooms the air conditioning controls made no difference to the temperatures, even after a lesson from reception. Consequently we suffered badly from the night time heat during a very hot few days. Disappointing continental breakfasts. Had to park in the station car park 5 minutes walk away. Staff very friendly and helpful but not my favourite French hotel!
5 out of 5
by A verified traveler

Posted 10 Jul 2022
Staff were super lovely and helpful. enjoyed that they spoke English also. rooms were very beautiful and aircon worked amazingly.