Ratings based on 185 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Feb 2024 on Hotels
Comment from Hotel Management
19 Feb 2024 by The Direction, Hotel Management
We have read your review and are sorry to see that your experience in our establishment did not live up to your expectations.In the interests of continuous improvement, we take each of your comments into account.In order to understand the reason for this rating, we remain at your disposal to understand the aspects to be improved.We hope to have the opportunity to welcome you again and to show you that your opinion and satisfaction are important to us.Yours sincerely
by A verified traveler
Posted 1 Jan 2024 on Hotels
Comment from Hotel Management
8 Jan 2024 by The Direction, Hotel Management
Dear Guest, Thank you to share this review with us.We have read it and are sorry to hear that your experience at our establishment did not live up to your expectations.We hope to have an other opportunity to welcome you to prove our dedication. Kind Regards
by A verified traveler
Posted 26 Dec 2023 on Hotels
Comment from Hotel Management
8 Jan 2024 by The Direction, Hotel Management
Dear Michael,Thank you very much for this feedback. We are pleased to know you enjoyed your stay with us.We look forward to seeing you back in the future, Best Regards,
by A verified traveler
Posted 22 Dec 2023 on Hotels
Comment from Hotel Management
8 Jan 2024 by The Direction, Hotel Management
Dear Graham,Thank you so much for this very kind review.It means a lot for our teams. We work hard to welcome our guest the best we can be.We will be pleased to welcome you once again for a future stop in our region.Yours faithfully,
by A verified traveler
Posted 31 Aug 2023
Comment from Hotel Management
29 Sep 2023 by The Direction, Hotel Management
Dear Stuart, Thank you for taking the time to share this concern. It's always a pleasure to have such good feedbacks.We hope to have the opportunity to welcome you back for a next trip in Champagne.Best Regards,
by A verified traveler
Family Apartment
Posted 19 Aug 2023 on HotelsWe stayed in the apartment unit from this hotel - it was very spacious, and the beds were comfortable. It had two bedrooms for our family, which was the reason that it was chosen. It was in a bit older of a building, but the location was convenient and while the bathroom felt slightly outdated, it was a suitable option.
Comment from Hotel Management
28 Sep 2023 by The Direction, Hotel Management
Dear Christina,Thank you for sharing your impressions regarding your last stay with us. It is real pleasure to see that you enjoyed pretty much everything. Indeed, our beds are one of our assets. Our apartments are also very spacious which is very good to welcome families. Best Regards,
by A verified traveler
Posted 26 Jul 2023
Not what we expected from a four star hotel.
by A verified traveler
Posted 8 Jul 2023
Was right in town centre. Safe secure parking very close. Would definitely return. Thank you 😊
by A verified traveler
Posted 6 Jul 2023 on Hotels
by A verified traveler
Posted 20 Jun 2023 on Hotels
Comment from Hotel Management
4 Jul 2023 by The Direction, Hotel Management
Dear John, Thank you very much for this review. That's a pleasure to see that you enjoyed your stay with us. We are looking forward to welcoming you again at Hotel Le Renard.
