Ratings based on 17 Verified Reviews

4.5 out of 5
100% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 4 Feb 2023
Unbelievable setting, staff well informed and friendly, very comfortable environment, great food and service.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Mar 2020 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Mar 2020 on Hotels
4 out of 5
by A verified traveler

Nice hotel

Posted 6 Mar 2019 on Hotels
The hotel is in a nice location by the lake, with a nice walk starting from the hotel that takes you to a viewpoint. This is probably the main appeal. Breakfast and dinner at the hotel were both really nice. The room was a tad chilly but that seems to be normal in Chile. It was otherwise comfortable and everything in the room was fine. The lake view is quite obstructed by trees - not a problem since the trees are nice, but be aware of that if you really are looking for a lake view. The room did feel a little worn in some ways, like the window seat cushions. There were also some stains on the bedsheets, so I think they probably needed replacing. The wifi in the room was very weak, but we were also in a room far from the reception area, so maybe it's better in other rooms. We went to a communal lounge, where the signal was great. Staff were very nice and spoke decent English, too. They are clearly used to tourists. All in all, it was a nice hotel and I would recommend it to anyone who wants to visit this area.
5 out of 5
by A verified traveler

Posted 7 Feb 2019
All of the staff is incredibly attentive and anxious to make your stay in Patagonia special. The site is extrordinary along the side of the lake with a constantly changing panorama of mountains, clouds etc.
4 out of 5
by A verified traveler

Top place to stay in Lago Yelcho!

Posted 14 Jan 2018 on Hotels
The place is really beautiful and calm! The staff was very kind and our room excellent!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Mar 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Jan 2023 on Hotels
4 out of 5
by A verified traveler

Hotel bueno comida mala

Posted 26 Jan 2023 on Hotels
Estuvo buena la estadía ne el hotel. Bien ubicado y buena atención. La limpieza buena aunque el baño no brillaba de limpio. Lo realmente malo fue la comida, para nuestra familia que somos de comer bien. Todo super rebuscado y pretencioso hecho por un chef que tiene mucha imaginación pero está demasiado mal logrado. Si no eres un chef muy bueno mejor hacer cosas sencillas y ricas. Eso nos hizo difícil la estadia sobre todo en las noches que realmente no podíamos comer ahí y en la zona hay muy poquita oferta. Solo son 2 menús y los dos igual de rebuscados. En el fondo trata de diferenciarse pero malo y siutico. Pollo con arroz, cazuela, cordero con papas, todo es mejor que un pescado caliente sobre una cama de hummus de porotos negros (que es eso?) frío y seco con salsas arriba de cualquier cosa. No se podía pedir nada que no fuera uno de los 2 menús.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Apr 2022 on Hotels
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