Ratings based on 994 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Apr 2024
Great for families! Highly recommend
by A verified traveler
Posted 31 Mar 2024
The property itself is great, all the rooms face the ocean. The reason I booked this hotel was for its proximity to Hua Hin, this property is not close enough to Hua Hin. There are no easy Bolt vehicles or restaurants near this property.
by A verified traveler
Posted 24 Jan 2024 on Hotels
by A verified traveler
Posted 15 Sep 2023
To far away from town
by A verified traveler
Hotel not offering what is advertised
Posted 28 Aug 2023 on Hotelsby A verified traveler
Good stay , value for money
Posted 13 Aug 2023 on HotelsWe stayed in a 2 twin beds room. Taking shower experience was horrible. Only a glass window partition so water gets splashes all over the place which needs be cleaned afterwards. Breakfast needs little bit more varieties. Staffs were very friendly. Near beach not in a condition to soak your feet. kids had fun. Lots of local thai restaurants are nearby including a 7-11. Hua Hin Beach is 17KM or 20 minutes if you are lucky to get a hold of a GRAB
by A verified traveler
Posted 3 Jun 2023
When it was Novotel, it was way better. Food, service and property conditions.
by A verified traveler
Posted 29 Apr 2023
The Hotel is really well designed and built. The rooms face the ocean, pool is great. They have a kids play area as well which is awesome.
The not so good:
-Front desk staff although very friendly, are not up to speed with most basic guest requirements. We had breakfast included and this turned out to be a debate with them. Didn’t provide an extra bed and had issues with points.
-Property needs a bit of TLC-bathroom and a few other things needed to be updated.
-Breakfast was pretty terrible. Below average food quality and poor variety.
by A verified traveler
Posted 19 Apr 2023 on Hotels
Hotel is in disrepair, our room awaiting to be refurbished, shower falling apart, sink plug not working correctly, wait ages for lifts, Spa not operating, no upgrade offered, kids club was excellent and staff for my grandkids.
Also to far out from main centres.
I know Radission have just taken this back over, but will need looks of time and money spent on it. Not up to Thailand hotel quality
by A verified traveler
Posted 2 Apr 2022
Disappointed with the cleanliness of the room and maintenance. Water was clogging in the bathroom. It’s ambiance and things placed inside the room was not of Novotel quality
