Ratings based on 155 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 May 2024
Very pleasant spacious and quiet building. Excellent customer service and great location !
by A verified traveler
Posted 24 Jan 2024
This hotel is overrated for 4.5. It should be rated below 3 stars. Plenty of hotels in this town have a castle view. We stayed at the Honeymoon suite and paid the highest price for a room in the entire town without offering breakfast. Upon confirming the registration, we got emails from the hotel asking when we would arrive. They told us they hired a part-time front desk person. They have early checked-out time 10 am. The hotel was located in a dirty alley. There was no elevator for the luggage to be moved up. Parking was even worse. The hotel has the furthest parking spot than all other hotels in the town. We parked and had to walk 15 minutes to go back to the hotel. We passed the entrance to the town, and some other hotels like Ruze and OLD INN have parking spots right there which was much closer. The window facing the castle is very tiny. The furniture does not have good quality. They do have a portable AC in the room. But that AC smells bad probably due to it being opened to another alley. Also, there was a tiny window right above the bed. The lights shined on your face and woke you up in the early morning. Overall please avoid this hotel. The town is absolutely beautiful and there are better hotels at a better price.
Comment from Hotel Management
25 Jan 2024 by Daniel, Hotel Management
Dear Jennifer,thank you for the review. We understand that everyone has their own style of design, everyone has a different feeling for things, but never in history has anyone commented so negatively about our best, most romantic apartment (please see previous reviews). Dear Jeniffer, we are within the city center in the most strictly UNESCO protected area and we cannot change the size of the windows, we cannot install an elevator, etc. The fact that you chose our accommodation was your choice. You obviously haven't read all the information, because everything you criticize is written on our website. I recommend that you prepare better on your next trips and read more about the place in question, or contact the accommodation facility, which will certainly answer/clarify all questions.I wish you all the best
by A verified traveler
Posted 19 Dec 2023
Good location however very difficult for parking especially at Christmas time with the markets
by A verified traveler
Posted 4 Sep 2023
The property is in very good condition. It was located right in the middle of the town, only 2 minutes walk to the main town square, 7 minutes walk to the castle. Everything about this property is very good, the only discomfort is the reception. I could not find a smile on the receptionist's face. There was hardly any help when we learned that we mistakenly drove our car to a pedestrian only area. A hotel staff from another hotel was much more eager to help and to give directions. I guess this hotel has had too many visitors, therefore, there is no need to show welcome any more.
by A verified traveler
Posted 4 Aug 2023
The appartment is beautifully with all amenities you would need. It is located in the middel of the old town.
The property manager greated us with very limited English but so friendly and appreciative of our stay.
Would definitely recommend this properly to anyone.
by A verified traveler
Posted 1 Aug 2023 on Hotels
Very helpful and obliging staff.
by A verified traveler
Posted 12 Jun 2023 on Hotels
by A verified traveler
Posted 28 May 2023
What s glorious view of the castle and tower! The Castle View apartments was a generous size for us and our adult children and the baby. It was very clean and well appointed. They do not tidy or service the apartment with extra coffee and tea during the stay, but that was minor. It was a lovely stay in Cesky Krumlov.
by A verified traveler
Terrific Location in Ceský Krumlov
Posted 5 May 2023 on HotelsWonderful property, centrally located.
Comment from Hotel Management
11 May 2023 by Katarina, Hotel Management
Thank you :) We really appreciate your rating
by A verified traveler
Highly recommend!!!
Posted 17 Apr 2023 on HotelsFabulous location, friendly staff, very comfortable and clean with everything you need. Small grocery store is a short walk away. Directly across the tiny street from a great restaurant. Highly recommend!!!
Comment from Hotel Management
11 May 2023 by Katarina, Hotel Management
Thank you. We really appreciate your rating
