Ratings based on 22 Verified Reviews

4.2 out of 5
57% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 5 Nov 2019
Great service and food. The staff is very customer oriented and the location is great!
Comment from Hotel Management
5 Nov 2019 by Los Quetzales, Hotel Management
Dear guest, Thank you for rating our services. We are very happy to assist you. Your comments help us improve. Los Quetzales Ecolodge & Spa
5 out of 5
by A verified traveler

Wonderful

Posted 4 Sep 2019 on Hotels
Wonderful Place ! Wonderful People !
Comment from Hotel Management
6 Sep 2019 by Los Quetzales, Hotel Management
Hola, Estamos muy agradecidos por dejarnos saber su opinion. Saludos,
5 out of 5
by A verified traveler

Posted 2 Sep 2019
Comment from Hotel Management
4 Sep 2019 by Los Quetzales, Hotel Management
Mucha gracias!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jul 2019
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Jan 2019 on Orbitz
3 out of 5
by A verified traveler

Great location, comfortable lodge, noisy room

Posted 25 Jan 2019 on Hotels
The lodge is nice and in an interesting area of Cerro Punta. The restaurant (food was ok) was understaffed, surprising since it is high season in Panama. The room we had, on 2nd floor, facing the river, was roomy and attractive. But, the thin walls and noise from the 3rd floor occupants made the stay a unpleasant. Also, outside of the room is a common deck - other guests collected there and we could hear every word they said for hours.
3 out of 5
by A verified traveler

Poor value, not as advertised

Posted 8 Jan 2018
Pictures and website confuse the quetzales hotel with the quetzales cabins. They don't make it clear that if you're staying in the hotel, you're in a town, not in the mountains or forest. Also in general, the place felt run-down and understaffed. The hot tubs were in total disrepair, the rooms were not as pictured and the restaurant food was overpriced and mediocre. In general it didn't feel worth the money. On the plus side, the staff were really helpful with advice on activities in the area and the spa was a good value.
2 out of 5
by A verified traveler from Panama City, Panama

Nice hotel but running down

Posted 24 Sep 2017
Made the reservation on the idea of a quiet place for 2 days. Restaurant wasn't working and supposedly being renovated, although we saw no work material or personnel working. Spa closed. Facilities are starting to show signs of age. Garden needs weeding and greenhouses are in poor repair. Room was good but heavy rain showed some leaks through the roof. Already too expensive for what they little offer. Won't be going back.
4 out of 5
Recommended
for Couples
by A verified traveler from Panama

Hotel to rest time!

Posted 14 Jun 2017
Pros: Style..
Cons: Maintenance: 1. Around external buildings areas 2. Spa areas & equipments
Location: Around has a great environment for walking. Restaurants and mini markets just open until 6pm. ,
Very quiet hotel, if you are lucky (like me), the sound of rain will added at night... result = in complete peace. Fully recommended to disconnect and release stress with your "partner in crime".
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful spot

Posted 30 May 2017 on Orbitz
Pros: The bathroom had an odd smell
amazing garden and ambiance. Love all the wood and flowers everywhere. The room was perfect