Ratings based on 976 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
Calm and clean.
Comment from Hotel Management
29 May 2024 by Customer Service, Hotel Management
Tarurani,Thank you for sharing your positive experience at the Sheraton Cerritos Hotel. We're pleased to hear you found the environment calm and clean. We look forward to welcoming you back soon!
by A verified traveler
Posted 19 May 2024
The beds were not very comfortable and the pillows were flat. Unfortunately, an uncomfortable night sleep. However, for the price and location, not too bad overall.
Comment from Hotel Management
21 May 2024 by Customer Service, Hotel Management
Eric,Thank you for sharing your thoughts. We're pleased to hear you found the price and location appealing. Your feedback about the beds and pillows is appreciated, and we will review these aspects to improve guest comfort. We hope to provide you with a better experience in the future.
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
21 May 2024 by Customer Service, Hotel Management
Marie, thank you for your stellar rating! The team at Sheraton Cerritos Hotel is thrilled to see your positive feedback. We're looking forward to welcoming you back for another great stay!
by A verified traveler
Posted 19 May 2024
Great stay! No complaints.
Area was nice and quiet. Easy and free parking.
Comment from Hotel Management
20 May 2024 by Customer Service, Hotel Management
Justin,Thank you for your positive feedback. Our team at Sheraton Cerritos Hotel is thrilled to hear you enjoyed your stay and appreciated the serene area and convenient parking. We hope to welcome you back again soon!
by A verified traveler
Posted 16 May 2024
Convenient to highway, shopping, and restaurants. Rooms are are typical hotel room but clean. Front desk staff very friendly. Would stay again.
Comment from Hotel Management
16 May 2024 by Customer Service, Hotel Management
Lily, thank you for your wonderful feedback! The team at Sheraton Cerritos Hotel is thrilled to hear that you found our location convenient and our rooms clean. It's great to know our friendly front desk colleagues made a positive impression. We look forward to welcoming you back soon!
by A verified traveler
Posted 15 May 2024
I like this hotel because it was clean and quite
Comment from Hotel Management
15 May 2024 by Customer Service, Hotel Management
Ruslan, thank you for your kind words. The team at Sheraton Cerritos Hotel is delighted to hear you enjoyed a clean and peaceful stay. We hope to welcome you back soon!
by A verified traveler
Posted 12 May 2024
Overall my stay was very good.
The AC in my room was not working properly but as soon as I reported it, it was taken care of quickly.
Comment from Hotel Management
13 May 2024 by Customer Service, Hotel Management
Nancy, we're delighted to know that your stay at Sheraton Cerritos Hotel was generally positive. Your feedback regarding our swift attention to your room's air conditioning issue truly emphasizes our commitment to guest comfort and satisfaction. We hope to welcome you back in the future for another enjoyable stay.
by A verified traveler
Posted 12 May 2024
This is such an amazing location with beautiful views and wonderful people in the surroundings.
Comment from Hotel Management
13 May 2024 by Customer Service, Hotel Management
Peter, thank you for the stellar review! We're thrilled to know you enjoyed the stunning views and found the Sheraton Cerritos Hotel's location to be exceptional. It's wonderful to hear that you encountered friendly individuals during your stay. We hope to welcome you back soon!
by A verified traveler
Posted 11 May 2024
by A verified traveler
Posted 10 May 2024
It was nice that there was shopping, restaurants and the Cerritos Performing Arts Center all within walking distance. Our room was very clean, comfortable and quiet.
I wish the toilet was taller..it was a little difficult getting upright and no handles to rise up with.
But all in all we had a wonderful overnight stay!!
Comment from Hotel Management
10 May 2024 by Customer Service, Hotel Management
Gloria, it's wonderful to hear you had a delightful stay at Sheraton Cerritos Hotel. We're glad our location, with nearby shopping, dining, and arts offerings, met your expectations, and that you found comfort in our serene and tidy rooms. We appreciate your feedback concerning the bathroom setup - we continually strive to improve our guest experience. Thank you for choosing us for your overnight stay, and we're eager to welcome you back soon.
