Ratings based on 13 Verified Reviews
4.2 Room cleanliness
3.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Belfast
OK stay, but misleading pictures.
Posted 2 Oct 2019 on HotelsThe photo in the picture if the pool is not part of the hotel. It is a communal pool 500metres from the hotel which also is of extra cost. I complained to hotels.com about it because we booked the hotel simply for the pool, which it doesn't have, yet the picture is still there. Very misleading. Parking costs €5 overnight. Good location for wandering around the town. In fairness, the bed was comfortable and room was clean, but was very dated.
Comment from Hotel Management
12 Oct 2019 by Lorenzo, Hotel Management
Grazie
by A verified traveler
Posted 14 Apr 2019
Comment from Hotel Management
1 May 2019 by Lorenzo, Hotel Management
Grazie!
Recommended
for Everyoneby A verified traveler from NorCal USA
Very quaint and comfortable... A bargain!
Posted 12 Apr 2017 on TravelocityLarge enough to comfortably accommodate four adult women. Nice location for walking through the neighborhood. The shower was small, but not unlike several of our lodgings.
I would highly recommend to a small family traveling on a budget.
by A verified traveler
Decent apartment but terrible service from staff.
Posted 2 Oct 2014Apartment was clean and tidy, but unfortunately our stay was marred by experience afterwards in trying to get our son's jacket returned. The apartment staff eventually confirmed they had the jacket, but no response to various e-mails, texts and calls when we have tried to arrange (and pay for) postage back to us. I appreciate this is a particular instance and not relevant to many, but it has coloured our view of the Residence's management.
Recommended
for Everyoneby A verified traveler from Houston, TX
Comfortable appartment, Beware of check in times
Posted 1 Sep 2014
Pros: The appartment is conveniently located in Cernobbio, a beautiful town. Very close to the boardwalk. Convenient restaurants close by.
Cons: Check in info
Location: Take a boat and visit the other lake towns. Visit Como
We waited at a reastaurant to arrive within the short check in window. Nobody was there when we arrived. We had to call and wait 15 minutes. They said they send me an email asking for arrival time. I never received. Instructions indicate to call if you plan to arrive after 6 PM. The fact is, you need to call to schedule your check in because these are appartments and there is no desk. Other than that the appartment was good, it had a kitchinet and a washer machine (no dryer, shame we got wet under the rain and had no way to dry our clothes).
The other issue was the swimming pool. They include a swimming pool picture and we thought it was part of the facility. The pool is by the beach, a few blocks away from the appartment. This is not a service included in the rental.
by A verified traveler
COUAC
Posted 6 Jul 2019 on HotelsSurprise quand vous arrivez à 22h et que l'on vous dit qu'il n'y a aucune reservation a votre nom; malgré un numero de reservation . On vous dit heureusement il nous reste une chambre, sympa on nous applique le prix hotel. com, (geste commercial) apres appel hotel.com confirme la reservation effectuee. Le lendemain matin , l'hotelier nous explique qu'il vient de recevoir notre reservation , Bizarre, coup de chance sinon c 'etait la nuit dans la voiture
Comment from Hotel Management
15 Jul 2019 by Lorenzo, Hotel Management
Ok grazie.
by A verified traveler
Posted 24 Jun 2019 on Hotels
Perfect location, free parking, helpfull staff and pleasant condo.
Comment from Hotel Management
25 Jun 2019 by Lorenzo, Hotel Management
Grazie
by A verified traveler
Posted 27 May 2019
Ho apprezzato molto la posizione e la possibilità di parcheggio gratuito.
Comment from Hotel Management
28 May 2019 by Lorenzo, Hotel Management
Grazie
by A verified traveler
Mukava loma-asunto
Posted 3 Jun 2018 on HotelsKiva lomakämppä hyvällä paikalla, oma turvallinen parkkipaikka ja tilava huone sekä rauhallinen piha! ++++
by A verified traveler
街や湖に近い中長期滞在に良いレジデンス。
Posted 20 Apr 2018 on Hotelsチェックインが18時までとは知らず、20時過ぎに着いたら入り口に鍵がかかっていた。隣のバーの人にレセプションの人を呼んでもらって、漸くチェックイン。
朝食が徒歩数分のカフェで。綺麗なカフェだし、朝の散歩を兼ねて苦にはならなかった。