Ratings based on 580 Verified Reviews
3.5 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
Check in was easy smoothly done by Mr Khalid was very nice room was clean and bathroom great
Comment from Hotel Management
4 Jun 2024 by Hotel Management , Hotel Management
Dear Fazal, We are delighted to hear that your check-in experience at Extended Stay America was smooth and enjoyable, thanks to Mr. Khalid's excellent service. It is wonderful to know that you found your room clean and the bathroom great. We appreciate your kind words and hope to welcome you back for another pleasant stay soon!Sincerely,Hotel Management
by A verified traveler
Posted 2 Jun 2024
It was nice with the kitchen/fridge and stove.
Comment from Hotel Management
3 Jun 2024 by Hotel Management , Hotel Management
Dear Tammy, Thank you for choosing Extended Stay America and taking the time to post a review. We're glad you enjoyed your stay and that you loved the convenience of having a kitchenette with a fridge and stove during your stay. We take pride in guests' satisfaction, so we are thrilled this was your experience. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Sincerely,Hotel Management
by A verified traveler from Secaucus
Posted 29 May 2024
The staff was great. There is free parking and it did have a laundry room. Those were the only good things I could say. However, the property itself was outdated, unclean and very disappointing. It says free breakfast but its not even a continental breakfast. More coffee and bagged muffins. I started to leave and go to another hotel but I had already pre-paid for 2 days. So, i sucked it up. I am suprised it was an Extended Stay. I wont be going back.
Comment from Hotel Management
30 May 2024 by Hotel Management , Hotel Management
Dear Edward, We appreciate your positive remarks about our staff, parking, and laundry facilities. However, we sincerely apologize for the outdated and unclean condition of the property and the disappointing breakfast. We understand how these issues impacted your stay and regret not meeting your expectations. Your feedback is invaluable, and we are committed to making necessary improvements to enhance our guests' experience. We hope you consider giving us another opportunity in the future.Sincerely,Hotel Management
by A verified traveler
Posted 16 May 2024
Staff were very friendly and helpful
Comment from Hotel Management
20 May 2024 by Hotel Management, Hotel Management
Dear Michelle, We're thrilled to hear that you found our team at Extended Stay America so friendly and helpful! Providing exceptional service is at the heart of what we do. Your kind words motivate us to keep delivering great experiences. We can't wait to welcome you back for another fantastic stay!Sincerely,Hotel Management
by A verified traveler from Greensboro
Posted 15 May 2024
No amenities whatsoever - not even a soda machine. Depressingly ugly. Mattress was the cheapest they could find.
Comment from Hotel Management
16 May 2024 by Hotel Management, Hotel Management
Dear BARBARA, Thank you for sharing your experience. We appreciate your feedback, and we're sorry for any disappointment regarding our amenities and room quality. Your satisfaction is important to us, and we apologize for falling short of your expectations. We're committed to improving our offerings and hope to have the opportunity to make sure your next stay is outstanding in every respect.Sincerely,Hotel Management
by A verified traveler
Posted 14 May 2024
by A verified traveler
Posted 9 May 2024
Great Value at affordable rates.
by A verified traveler
Posted 2 May 2024
by A verified traveler
Posted 2 May 2024
I love to be close to Macdonald’s.
Comment from Hotel Management
3 May 2024 by Hotel Management, Hotel Management
Dear Anne, We're delighted you enjoyed the convenience of being near a renowned restaurant during your stay at Extended Stay America. It's great to hear you found our location appealing, and we hope you had a comfortable and enjoyable overall experience. Thank you for choosing to stay with us and we look forward to welcoming you back soon!Sincerely,Hotel Management
by A verified traveler
Posted 1 May 2024
Everything was good!
