Ratings based on 968 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jun 2024
Great location for Dr appointments at the Mayo Clinic. The staff were all friendly and helpful and rooms were clean and comfortable.
Comment from Hotel Management
14 Jun 2024 by Customer Service, Hotel Management
Shani, thank you for your positive feedback. It's wonderful to hear that the team members at Sonesta Select Scottsdale at Mayo Clinic Campus made your stay enjoyable and that you found the location convenient for your appointments. We're pleased you appreciated the clean and comfortable rooms. We're looking forward to welcoming you back.
by A verified traveler
Posted 10 Jun 2024
Let’s start with what I didn’t like.
No free breakfast! Get with the program!!!
Everybody has it!
To sell a Jimmy dean type breakfast sandwich for 9/11 dollars is nuts!
Do the rooms daily without asking.
This is Scottsdale adjacent to Mayo Clinic is it not?
Comment from Hotel Management
11 Jun 2024 by Customer Service, Hotel Management
James, thank you for your feedback. Your suggestions have been noted. We're pleased you chose Sonesta Select Scottsdale at Mayo Clinic Campus and hope the rest of your stay met your expectations. Your input helps us improve, and we appreciate your insights. Looking forward to welcoming you back.
by A verified traveler
Posted 3 Jun 2024
It’s a very clean place and the staff were very polite and helpful.
Comment from Hotel Management
4 Jun 2024 by Customer Service, Hotel Management
Victor Mario, thank you for your wonderful feedback! The team at Sonesta Select Scottsdale at Mayo Clinic Campus is delighted to hear about your positive experience. We hope to welcome you back soon for another great stay!
by A verified traveler
Posted 2 Jun 2024
Great cleaning staff, and front desk !
Comment from Hotel Management
4 Jun 2024 by Customer Service, Hotel Management
Gwen, thank you for your kind words! The team members at Sonesta Select Scottsdale at Mayo Clinic Campus are delighted to hear you had a wonderful stay. We hope to welcome you back soon!
by A verified traveler
Posted 30 May 2024
Love this place and the staff are professional
Comment from Hotel Management
31 May 2024 by Customer Service, Hotel Management
Tahgreed, thank you for your kind words! The team at Sonesta Select Scottsdale at Mayo Clinic Campus is thrilled to hear you loved your stay and found our team members professional. We're looking forward to welcoming you back soon!
by A verified traveler
Posted 29 May 2024
It is ok.
Comment from Hotel Management
30 May 2024 by Customer Service, Hotel Management
Judy, thank you for taking the time to share your experience. We appreciate your feedback and hope to have the opportunity to make your next stay more enjoyable.
by A verified traveler
Posted 28 May 2024
We were expecting breakfast, however, due to the holiday weekend, they did not provide this.
We were put into a room that had a door leading to the next room, whoever was in that room was "up all night and a screamer", not the best experience with my 4 children with us.
Comment from Hotel Management
30 May 2024 by Customer Service, Hotel Management
Michael,Thank you for your feedback. It's unfortunate that the holiday weekend affected the amenity you were looking forward to. Additionally, room assignments can sometimes present unexpected challenges; your experience with the neighboring room is unfortunate. Your comments are valued and will be considered for improvements.
by A verified traveler
Posted 28 May 2024
Great property however if there were at least complimentary coffee and a continential breakfast it would make it exceptional.
Comment from Hotel Management
29 May 2024 by Customer Service, Hotel Management
Lori, thank you for sharing your thoughts on your recent stay at Sonesta Select Scottsdale at Mayo Clinic Campus. The team is pleased you enjoyed the property. Your feedback about complimentary coffee and a continental breakfast will be shared with the relevant department. We hope to welcome you back soon!
by A verified traveler
Posted 26 May 2024
Very clean and safe property, we really enjoyed our stay!
Comment from Hotel Management
27 May 2024 by Customer Service, Hotel Management
Sabrina, thank you for your kind words! The team at Sonesta Select Scottsdale at Mayo Clinic Campus is thrilled to hear that you had a clean and enjoyable stay. We're looking forward to welcoming you back in the future!
by A verified traveler
Posted 26 May 2024
Staff is great.Shelly was outstanding with cooperation and allowed discount on my room rate.
Comment from Hotel Management
27 May 2024 by Customer Service, Hotel Management
Granratana, thank you for your kind words. Sonesta Select Scottsdale at Mayo Clinic Campus is delighted to know that Shelly made a positive impact on your stay. Our team members strive to provide excellent service, and we are pleased that we could meet your expectations. We hope to welcome you back soon!
