Ratings based on 52 Verified Reviews
4.8 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Great ambiance in the mornings
Posted 11 Dec 2019 on HotelsTerrain: The way up was tough especially in rough rainy weather. Be prepared for that!
Service Attitude: After my driver and I arrived after a long day, we found no one to receive us at the steps, or even as we went in, the receptionist on night duty ignored us for about 5 minutes while attending to all her other tasks and also speaking t another Caucasian, before realising that we had a booking already. To which suddenly the attitude changed, and I was offered the tea and warm towels.
Was given a room that was quite far away from the main area, really cold and tired by the time I'd arrived at the tent.
Redeeming factor: Lots of sunshine next day, breakfast was generous and colorful, and they also matched a fun naturalist Kasun to my short trekking that morning.
Rooms: Well-designed, nice touches, but cold at night even with the heater. Some insects but that's part of the whole deal. Nice tea inside the tent made it homely. Each tent is not too close to each other, that's good.
Overall for the service and location, felt it is a bit overpriced. Did not see any action at the tea plantation / gardens, maybe just not my luck :P
by A verified traveler
Posted 4 Dec 2019 on Hotels
by A verified traveler from Sydney
Posted 8 Oct 2019 on Wotif
Such an amazing experience staying amongst the clouds. Incredible food, great facilities, and lovely staff. The spa was amazing over looking the mountains and Jesy was a fabulous masseuse. Our kids loved the cooking class. A must visit!!
Comment from Hotel Management
4 Dec 2019 by reservation Team, Hotel Management
hii,
thank you for your comment, hope you will come back
by A verified traveler from London
Posted 24 Jul 2019
Our stay at Madulkelle was wonderful - we cannot recommend it enough. The views are breathtaking, staff were incredibly friendly and went out of their way to help us with anything we needed. The rooms/lodges were like our own little paradise up in the clouds. Definitely planning another stay!
by A verified traveler
Super stay
Posted 8 May 2019 on HotelsWe had an incredible stay in Madulkelle! The honeymoon suite was a real treat - the whole property is so tranquil and relaxing. As other reviews have mentioned the food is not great, which is a real pity given the standard of food in Sri Lanka. There can also be some noise from the dogs at night. But these were things we knew in advance and we were happy to book for the scenery. Some changes and this place could be exceptional, but we loved our stay nonetheless.
by A verified traveler
Posted 6 May 2019 on Wotif
It is great, fresh mountain air, great massages, beautiful
by A verified traveler
Posted 13 Apr 2019 on Hotels
by A verified traveler
Posted 22 Mar 2019 on Wotif
by A verified traveler
Breathtaking
Posted 13 Mar 2019 on HotelsWhat a place. We loved every minute in the Eco-friendly Madulkelle Lodge. The drive there through the endless tea plantation was just amazing and once arrived we were warmly welcomed and rewarded with our most luxurious 'glamping' tent overlooking the spectacular Knuckles Ranges.
The hotel itself is located directly in the tea fields and the scenery is absolutely stunning especially from the infinity pool. We did take a four-hour walking tour which was absolutely amazing and highly recommended.
Our room was a permanent “tent” and very comfortable, clean and very charming. Each room has a balcony with the same stunning views across the tea plantation. The service was top class and the restaurant food was very good and excellent value.
We stayed 4 nights here and didn't want to leave. Highly recommended for nature lovers and would not hesitate to stay there again.
by A verified traveler from Edinburgh
Posted 2 Feb 2019
We loved our stay here, and didn't want to leave! We had researched in advance so had a good idea of what to expect in terms of accommodation (i.e. glamping) but it out did our expectations. The staff were so welcoming for the 3 nights we were there, especially when doing some of the activities such as the bird watching trek or cooking class which were both great. The tents are amazing, feeling very luxurious with outstanding views over the valley towards the Knuckles. The pool and gardens are very well maintained, and it feels extra special to be in amoungst the tea plantation.
FYI we got a private taxi to take us up to the lodge from Kandy, took around an hour and a half (at rush hour).
The food was really good, especially breakfast - big breakfast and dinner meant we didn't really need much for lunch.
We found our whole stay to be really amazing, and already thinking about to trying to go back!
