Ratings based on 813 Verified Reviews
4.1 Room cleanliness
4.4 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Hamden
Posted 15 Jun 2024
I love the area around the Clarion Hotel Savoy, but it is an aging property, and my room was not properly equipped when I arrived. While I had bath and hand towels, there was no bath mat. Even though the room is small, there was room for a hot water heater and mugs for drinking tea or coffee. Nor any tea or coffee provided guests. There was just a single glass. There was only one hanger on the pegs provided for clothes.
Happily, the young man on reception the night I arrived (Henrik(?) so sorry, I'm terrible with names), was wonderfully accommodating. He found some hangers, apologied for not finding more than three, and found a bath mat, all of which he brought me.
The staff had, in prior conversation, offered to set aside a dinner plate, as I didn't check in until 10 pm. The dinner plate was heated for me and was just right. I was very pleased with that service.
The breakfasts are lovely, and the free dinner was also nice, though I might opt for eating elsewhere in future, to explore Oslo's offerings.
I do love the area, and overall, once I settled in, except for there being no option to have coffee or tea in my room without first making a trek to one of the dining rooms, it was just fine.
by A verified traveler from Colchester
Posted 19 Mar 2024
Great hotel in a convenient location for public transport options. Would definitely stay again.
by A verified traveler
Posted 13 Mar 2024
by A verified traveler
Posted 22 Feb 2024
Location and foods!
by A verified traveler
Posted 6 Feb 2024 on Hotels
Very nice hotel with cozy lounges, super lovely dinner included in the price. Lovely atmosphere
by A verified traveler
Great weekend stay.
Posted 28 Jan 2024 on HotelsLovely stay at hotel. Food both breakfast and evening meal was great. Reception staff in particular Celine were friendly, approachable and helpful with advice on Oslo. Will definitely stay again.
by A verified traveler
Posted 8 Dec 2023
The staff were very friendly during my stay, check-in and check-out was very straightforward. Unfortunately, the room was very cold, the radiator did not work properly and I was told there was nothing they could do about that.
The room wasn't very clean (dust everywhere) and was very outdated in terms of decoration and layout.
The evening meal option was very limited, and did not taste very nice. The breakfast was very lacking, I had some pancakes and jam but there was not much to choose from so I only had breakfast on one of the mornings of my stay.
I don't think I would stay here again, for the price there are much better alternatives.
by A verified traveler
Poor service
Posted 30 Nov 2023 on HotelsThe room was cold on arrival due to a radiator that needed bleeding. Despite 4 requests over 2 days it was never resolved. With outside temperatures of -10c this was unacceptable and I would not recommend or stay at this hotel in future.
by A verified traveler
Posted 22 Nov 2023 on Hotels
by A verified traveler
Loved Oslo!
Posted 31 Oct 2023 on HotelsIt was a pleasant stay! The hotel was nice but needed a bit of updating. The lighting in the rooms was horrible...very low lighting even when all were turned on at the same time. The room I was in had a small step up to get into the room and a higher step to go into the bathroom. This almost lead to disaster when entering the bathroom in the middle of the night.
There were no receptacles in the bathroom.
