Ratings based on 651 Verified Reviews
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 May 2024
Room was clean and the staff is excellent. All friendly. Dorothy is super.
Comment from Hotel Management
15 May 2024 by Guest Services, Hotel Management
Thank you for the great feedback! We will let all of them know to keep up the good work!
by A verified traveler
Posted 8 May 2024
Friendly staff.
Comment from Hotel Management
8 May 2024 by Guest Services, Hotel Management
Thank you for the kind words, we are glad you had a great stay!
by A verified traveler
Posted 25 Apr 2024
They kept giving me keys for my room that didnt work. One time I came back to the hotel at 11pm or so and my key again wouldnt work and they couldnt quickly fix the issue. The staff were nice, but cmon that can't be a continual problem. The rooms were okay but the AC squealed all night with a high pitch.
Comment from Hotel Management
26 Apr 2024 by Guest Services, Hotel Management
Sorry to hear you had a bad experience with keys. Let us know if we can assist in making a future stay better!
by A verified traveler
Posted 25 Apr 2024
Comment from Hotel Management
26 Apr 2024 by Guest Services, Hotel Management
We're glad you had a great experience and hope to see you soon!
by A verified traveler
Posted 8 Apr 2024
Comment from Hotel Management
9 Apr 2024 by Guest Services, Hotel Management
Thanks for leaving us a review, we hope to see you again soon!
by A verified traveler
Posted 8 Apr 2024
I enjoyed the total stay and the opertunity and ease of the whole lay-out of the hotel/casino.
The staff in every area was very helpful and had patience to answer and help with any questions i asked.
I will definitely be going again.
Comment from Hotel Management
9 Apr 2024 by Guest Services, Hotel Management
Thank you for the awesome feedback! We can't wait to be of service again soon!
by A verified traveler
Posted 24 Mar 2024
Comment from Hotel Management
25 Mar 2024 by Guest Services , Hotel Management
We’re glad you had a great stay and hope to see you again soon!
by A verified traveler
Posted 12 Mar 2024
Comment from Hotel Management
13 Mar 2024 by Liz, Hotel Management
Hi Diana,Thank you very much for choosing us and for the great score! We can't wait to welcome you back so we can make your next stay even better!Thank you,Century Casino and Hotel - Central City, CO
by A verified traveler
Posted 24 Feb 2024
Your booklet in the rooms show the restaurant to be open at 9am but they don’t open till noon
Comment from Hotel Management
25 Feb 2024 by Liz, Hotel Management
Hi Robert, Thank you so very much for the great score! We appreciate the feedback on the info posted in the rooms, we will get that new info updated. :)We hope to welcome you back soon so we can make your next stay even better! Thank you, Century Casino and Hotel, Central City, CO
by A verified traveler
Posted 17 Feb 2024
Had a girl that was working the bar and said we had a limit for drinks. Very very rude but the server walking around floor was bringing us drinks when we wanted or needed them. Overall establishment was ok pillows were horrible in the room. Won’t stay there again
Comment from Hotel Management
18 Feb 2024 by Liz, Hotel Management
Good afternoon Carlos, thank you for taking the time to review your experience. We pride ourselves on our service levels and are sorry to hear you did not experience that level during your visit. For the rooms, we continually replace our bedding and are in the process of a renovation to ensure the comfort of all our guests. Our goal is to always meet or exceed your expectations and we thank you for your feedback so that we can continue to address concerns. Thank you !
