Ratings based on 1,082 Verified Reviews
4.5 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
Comment from Hotel Management
15 Jun 2024 by Alexander Inn, Hotel Management
Thank you for your feedback, we look forward to your next stay with us.
by A verified traveler
Posted 13 Jun 2024
Nice and clean room
Comment from Hotel Management
13 Jun 2024 by Alexander Inn, Hotel Management
Thank you for your feedback, we look forward to your next stay in Philadelphia
by A verified traveler from Mt. Vernon
Posted 12 Jun 2024
Love, love, love this place! They have the best customer service and staff of anywhere I've ever stayed. Great, safe neighborhood. Great access to restaurants and bars.
Comment from Hotel Management
13 Jun 2024 by Alexander Inn, Hotel Management
Thank you for your feedback, we look forward to your next stay in Philadelphia
by A verified traveler
Posted 11 Jun 2024
All in all it was positive
Comment from Hotel Management
11 Jun 2024 by Alexander Inn, Hotel Management
Thank you for your feedback, we look forward to your next stay with us.
by A verified traveler
Posted 10 Jun 2024
Comment from Hotel Management
11 Jun 2024 by Alexander Inn, Hotel Management
Thank you for your feedback, we look forward to your next stay with us.
by A verified traveler
Posted 9 Jun 2024
Awesome place to stay. Very close to public transportation. Plenty of food options within walking distance. Staff was ver attentive, would definitely stay there again.
Comment from Hotel Management
10 Jun 2024 by Alexander Inn, Hotel Management
Thank for your feedback, we look forward to your next stay in Philadelphia
by A verified traveler from coarsegold
Posted 8 Jun 2024
We loved this hotel. It is a bit of a drive from the freeway, but the history and charm is worth it over a chain hotel. The staff was super friendly. They had a champagne reception each night and breakfast each morning. There is not on site parking, but walkable to the contracted parking garage. Lots of history in tbe area and dining options. The room was small, but that is the charm of a historical hotel.
Comment from Hotel Management
8 Jun 2024 by Alexander Inn, Hotel Management
Thank you for choosing us. We're happy to hear you enjoyed your stay with us.See you next time you're in Philly.
by A verified traveler
Posted 5 Jun 2024
Staff was pleasant and helpful. The cleaning staff serviced my room only twice. I called several times to get my room cleaned and still didn’t happen.
Great location, close to restaurants, city center and easy access to transportation.
I’m rating them as average due the room cleaning issue. Otherwise, I’d have rate them 4/5.
Comment from Hotel Management
8 Jun 2024 by Alexander Inn, Hotel Management
Thank you for staying with us
by A verified traveler
Posted 5 Jun 2024
Great stay in a great neighborhood. Love the Federal row house views. Love the complimentary breakfast and happy hour. LOVE the friendly, helpful staff.
Comment from Hotel Management
8 Jun 2024 by Alexander Inn, Hotel Management
Thank you for your feedback. We're happy to hear you enjoyed your stay.
by A verified traveler
Posted 3 Jun 2024
Great hotel with friendly staff. Loved the social drinks, a nice touch.
Comment from Hotel Management
4 Jun 2024 by Alexander Inn, Hotel Management
Thank you for your feedback, we hope to see you soon on your next adventure to Philadelphia.
