Ratings based on 260 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
Great location. Because the property is in the heart of the old city, parking and even getting luggage to the hotel is a potential issue. But the hotel provides a shuttle service (for a cost) to and from the remote parking area.
Clean. Good hot water. Nice place
by A verified traveler
Posted 18 May 2024
Beautiful area, close to shopping, dining, the beach
by A verified traveler
Posted 8 May 2024
We knew the hotel was in a restricted traffic area, so we drove as far as we could and called the front desk who redirected us to a gated parking lot behind an electronics store. Once there we called back and asked for the shuttle, no shuttle you have to call a cab, we requested they call and shortly after were picked up.on check out learned they not only charge for parking but the cab fare as well. One serious thing we thought was for heaven’s sake throw out the carpet in the elevator and replace it with tile. It stinks like a cross between a dirty dog and urine. No wonder everyone used the stairs.
by A verified traveler
Posted 8 May 2024
No instructions for parking and poor signage in town. Tried calling and no one answered the phone. The loft twin beds were not made up and the mattresses were as hard as a rock! Not enough towels.
by A verified traveler
Posted 4 May 2024
The hotel was centrally located in the old section of Cefalu and was a great location for shopping and eating. The hotel itself was average at best. It was clean but the hallway had a sewer odor and the shower drain didn’t drain very fast causing the shower pan to fill up. The breakfast was not wonderful and there are so many great coffee shops around it was fine to eat somewhere else. Also know that since it is in the main shopping and dining areas, it’s very loud at night and in the morning.
by A verified traveler
Posted 28 Apr 2024
Unbelievable bad experience. Start with rooms. It is old mansion. They took hallway and build in rooms with plywood and some drywall . I’m in construction and this is such a bad job. Anyone who was checking we can hear them talk. Room have hair everywhere. Bathroom dirty. Pool dirty and old. Pics do not portray place correctly. We pay 180 euros and honestly I will not pay 50. Ph and breakfast. At 8:30 am. Everything was empty no water no eggs. Empty jars. So bizarre. This is worst stay we got so far in Sicily. I don’t understand. Building got huge potential. But it’s almost like they don’t care
by A verified traveler
Posted 15 Apr 2024
Enjoyed my stay
by A verified traveler
Posted 4 Oct 2023
I liked how the property is centrally located, and especially the good security entering the building. The front desk staff was very helpful and really tried to please. The property is looking a little tired inside. It could use a bit of renovation and styling. It does not have a seating area when you are checking in, and I think it could benefit from this to make the entrance look more cozy.
by A verified traveler
Posted 26 Sep 2023 on Hotels
by A verified traveler
Posted 9 Aug 2023
Great location, near everything.
