Ratings based on 170 Verified Reviews
4.6 Room cleanliness
3.8 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024
Very nice place.
by A verified traveler
Posted 28 May 2024
Quiet and relaxing
by A verified traveler
Posted 20 May 2024
Upon check in they were extremely rude. Lady at desk mentioned that due to booking thru Expedia “there was more to process” not really sure what that meant BUT it seemed to me that i was not going to get the same treatment as “others” that purchased their rooms directly thru them. Next day for breakfast, they ONLY had 2 “COLD” bisquits with gravy (no flavor probably from a store bought pouch) and 1 egg. We were 2, so they did make an additional 2 eggs that were sunny side up and never bothered to ask if i liked them that way since my preference is scrambled. The breakfast “upgrade” was $10 per person so when we asked if they had any bacon or sausage, the lady said “this is all we have for breakfast.” Again in a very rude tone of voice. Honestly i would have paid more for better service. I did notice a few other hotels much nicer so i do NOT recommend this place due to the bad and rude service from staff. Stay away!!
by A verified traveler
Posted 10 Feb 2024
If you don't have a snow mobile don't go in the winter. You have to hike approx 1000 ft uphill in 2 ft of snow with very little light.
Comment from Hotel Management
11 Feb 2024 by Anna , Hotel Management
Thank you for walking with us
by A verified traveler from Durango
Posted 21 Dec 2023
We stayed in Cabin 7. Nice, clean and well maintained. Note there is no kitchen. Microwave, fridge and coffee maker only.
Comment from Hotel Management
7 Jan 2024 by Anna, Hotel Management
Thank you
by A verified traveler
Posted 15 Oct 2023 on Hotels
Cabins are clean, and a little on the small side. The hosts were communicative and helpful and the breakfast in the lodge in the morning was basic but nice. Overall, it was a good stay, water could’ve been hotter in the showers.
Comment from Hotel Management
16 Oct 2023 by Anna, Hotel Management
Thank you
by A verified traveler
Posted 13 Oct 2023
Absolutely gorgeous area, but because it was off season the restaurant only had limited options and closed early. The bed was not very comfortable.
Comment from Hotel Management
16 Oct 2023 by Anna, Hotel Management
Thank you
by A verified traveler
Posted 8 Oct 2023
This is such a cool property! I felt like we drove in through the forest. It is absolutely gorgeous in October.
Comment from Hotel Management
8 Oct 2023 by Anna , Hotel Management
Thank you
by A verified traveler
Posted 26 Sep 2023 on Hotels
Comment from Hotel Management
29 Sep 2023 by Anna, Hotel Management
Thank you!
by A verified traveler
Posted 22 Sep 2023
Comment from Hotel Management
26 Sep 2023 by Anna, Hotel Management
Thank you
