Ratings based on 549 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Clive
Posted 29 Apr 2024
This hotel is exceptional! Our room was immaculate and large and very comfortable. Staff went out of their way to accommodate our need for early check in and they were very helpful and friendly. It was the best we have experienced in a very long time!
Comment from Hotel Management
29 Apr 2024 by Lindsey Flaherty, Hotel Management
Thank you for taking the time to rate and review your recent stay. We are thrilled to hear that you enjoyed your room as well as the customer service we strive to provide each of our guests. We hope to see you again on your next trip through Cedar Rapids.
by A verified traveler
Posted 27 Apr 2024
Food quality suburb. Love that the business center is 24/7 with up to date computer.
Comment from Hotel Management
29 Apr 2024 by Lindsey Flaherty, Hotel Management
Thank you for your feedback. We love to hear that you enjoyed your food while staying with us and were able to take advantage of the complimentary business center.
by A verified traveler
Posted 17 Apr 2024
Comment from Hotel Management
10 May 2024 by Brad S., Hotel Management
Thank you for taking the time to rate your stay!
by A verified traveler
Posted 16 Apr 2024
Very nice and clean.
Comment from Hotel Management
29 Apr 2024 by Lindsey Flaherty, Hotel Management
Thank you for your rating and feedback. We always love hearing when our guest appreciate the attention to detail we strive to provide each and everyone that stays with us.
by A verified traveler
Posted 4 Mar 2024
Pleasant staff. Nice hotel.
Comment from Hotel Management
25 Mar 2024 by Lindsey Flaherty, Hotel Management
Thank you for taking time to rate your stay!
by A verified traveler
Posted 1 Feb 2024
Comment from Hotel Management
5 Feb 2024 by Lindsey Flaherty, Hotel Management
Thank you for your rating!
by A verified traveler
Posted 26 Jan 2024
Staff is excellent in every way! The car shuttle service is also very convenient. My only issue was I had a problem with the toilet in my room. I had to move rooms, which is always a bit inconvenient. But overall, a very nice hotel.
Comment from Hotel Management
5 Feb 2024 by Lindsey Flaherty, Hotel Management
Thank you for your feedback and rating. We are sorry you had a maintenance issue during your stay that resulted in moving rooms. We know this is inconvenient and appreciate your patience and understanding.
by A verified traveler
Broken toilet was a bit of a hassle
Posted 22 Jan 2024 on HotelsThe first night, my bathroom would not flush. They came in to repair during dinner, it flushed once and was in issue again. I moved rooms which is a bit of a hassle . The next room was great.
Comment from Hotel Management
26 Jan 2024 by Lindsey Flaherty, Hotel Management
Thank you for your rating and review. We are sorry to hear that you ran in to some challenges during your stay. We strive for perfection but sometimes those things are out of our control. We are glad to hear that you were happy with your second room.
by A verified traveler
Posted 20 Jan 2024
seating in guestroom
Comment from Hotel Management
26 Jan 2024 by Lindsey Flaherty, Hotel Management
Thank you for your reviews and feedback. We appreciate it!
by A verified traveler
Posted 7 Jan 2024
Comment from Hotel Management
5 Feb 2024 by Lindsey Flaherty, Hotel Management
Thank you for your rating!
