Ratings based on 959 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jun 2024
The big room was my favorite!
by A verified traveler
Posted 13 Jun 2024
by A verified traveler
Posted 11 Jun 2024
Great breakfast. Barking dogs were quieted right away.
by A verified traveler
Posted 9 Jun 2024
Very accommodating.. super friendly staff… great location..
by A verified traveler
Posted 4 Jun 2024
by A verified traveler
Posted 4 Jun 2024
Everything on the property seems worn out: carpet and chairs. There was a big dent in the bathroom door as if someone punched it. The swimming wasn't heated at all.
Glad we only stayed one night.
Comment from Hotel Management
4 Jun 2024 by GS, Hotel Management
Dear Valued Guest, We would like to thank you for taking the time to complete our online survey . Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future. Kind regards,G.S.R.Comfort Inn & Suites
by A verified traveler from Colorado Springs
Posted 2 Jun 2024
The breakfast was nothing to write home about but typical these days at most hotels.
Comment from Hotel Management
4 Jun 2024 by GS, Hotel Management
Dear Valued Guest, We would like to thank you for taking the time to complete our online survey . Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future. Kind regards,G.S.R.Comfort Inn & Suites
by A verified traveler
Posted 30 May 2024
The people that works at the front desk are not welcoming and have the worse costumer service. In my second day of my stay, I requested housekeeping for the room and I was told by the receptionist that I had to provide 24 hour notice in order to get the housekeeping, it’s ridiculous to provide the 24hr notice when you are only staying for 3 days. I travel frequently and never heard this before in other places that stayed. For this reasons I will not longer stay at this place.
Comment from Hotel Management
4 Jun 2024 by GS, Hotel Management
Dear Valued Guest, We would like to thank you for taking the time to complete our online survey . Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future. Kind regards,G.S.R.Comfort Inn & Suites
by A verified traveler
Posted 29 May 2024
Good experience. Great location with good price
Comment from Hotel Management
4 Jun 2024 by GS, Hotel Management
Dear Valued Guest, We would like to thank you for taking the time to complete our online survey . Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future. Kind regards,G.S.R.Comfort Inn & Suites
by A verified traveler
Posted 26 May 2024
Stood in line for 45 minutes to check in because they had one person working and the system was down. The refrigerator in the room did not work. And a loud compressor from a room below me kept turning on and off every few minutes through the whole night. Breakfast was good, though!
Comment from Hotel Management
4 Jun 2024 by GS, Hotel Management
Dear Valued Guest, We would like to thank you for taking the time to complete our online survey . Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future. Kind regards,G.S.R.Comfort Inn & Suites
