Ratings based on 79 Verified Reviews

3.9 out of 5
96% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Allen

Posted 22 Oct 2023
Q
Comment from Hotel Management
2 Nov 2023 by Joey, Hotel Management
Hi, Anna! We are elated to know that you liked our services. Regards, Joey
3 out of 5
by A verified traveler

Posted 15 Dec 2022
お世話になりました
Comment from Hotel Management
22 Dec 2022 by Ava, Hotel Management
Hi, Ito! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Ava
3 out of 5
by A verified traveler

Posted 8 Dec 2022
お世話になりましたありがとうございました。
3 out of 5
by A verified traveler

Posted 26 Nov 2022
Near the Cebu Doctors' Hospital
Comment from Hotel Management
6 Dec 2022 by Ammy, Hotel Management
Hi, thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah
4 out of 5
by A verified traveler

Posted 28 Jul 2022
The elevator suddenly shutdown while going up to our room. No bidet inside the toilet and the shower is sprinkling small amount of water. So, I had to ask for a pail and basin but only the former was provided. Overall, my stay there was worth the price I paid for. The staff were very accommodating.
Comment from Hotel Management
23 Aug 2022 by Noah, Hotel Management
We appreciate your feedback! Hope to welcome you soon :) Regards, Noah
4 out of 5
by A verified traveler

Posted 26 Jul 2022
I wish you will fix your shower as it didn't sprinkle well. Also, it would be nice if you have an installed bidet in your toilet. It could save a lot of tissue paper as well as for convenience purposes.
Comment from Hotel Management
23 Aug 2022 by Jane, Hotel Management
Thank you so much for the wonderful rating, Glenn! Be assured, we have marked a note of this concern to ensure a comfortable and relaxing stay ahead :) Regards, Jane!
5 out of 5
by A verified traveler

Posted 12 Jul 2022 on Hotels
Comment from Hotel Management
24 Jul 2022 by Ammy, Hotel Management
Hi, Angelito! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Jun 2022
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Apr 2022
4 out of 5
by A verified traveler

Posted 9 Mar 2022 on Hotels
Comment from Hotel Management
11 Mar 2022 by Jane, Hotel Management
Hi, Rhenecel! Thanks for rating our services, please rate us again with your kind words. Looking forward to hosting you again soon with a pleasant experience. Regards, Jane!