Ratings based on 221 Verified Reviews
3.2 Room cleanliness
3.4 Service & staff
3.0 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Feb 2024
The room is so clean, may hot water ang shower, wide cabinet pwede nga matulog inside the cabinet. Hehehe
Comment from Hotel Management
12 Feb 2024 by MARCY, Hotel Management
Greetings!Thank you for taking your time for giving us your comments. It is greatly appreciated.It has been our pleasure to have served you while you were here in Cebu City. More Power.
by A verified traveler
hospitality
Posted 31 Jan 2024 on Hotelsmost friendly and hospitable staff they have there
Comment from Hotel Management
31 Jan 2024 by Marcy, Hotel Management
Thank you for taking your time in giving us your comments. It is much appreciated.
by A verified traveler
Disappointed
Posted 27 Jan 2024 on HotelsHotel condition bad,towels are really so stained ,the white color looks brown,linens are the same ,no glasses in the room for water,staffs are excellent,overall I will not recommend this place
by A verified traveler
Booking problem
Posted 2 Dec 2023 on HotelsThe stay was excellent. The only problem was at check in.
I booked the hotel for my family members in The Philippines but I was not with them. So there was a problem at check in. I had to overcome this by sending an email to the hotel authorising the family members to book in under my name. Otherwise, everything was alright.
Comment from Hotel Management
5 Dec 2023 by Marcy, Hotel Management
Thank you for your time in giving us your comments.We appreciated it so much.
by A verified traveler
Posted 5 Sep 2023 on Hotels
Comment from Hotel Management
5 Sep 2023 by Marcy, Hotel Management
Greetings!We are sorry to know of the inconvenience you have encountered during your stay.Rest assured, we will do our best to re-evaluate and improve our services.We appreciate your time and effort for giving us your comments. Thank you for staying with us.
by A verified traveler
Posted 2 Sep 2023 on Travelocity
We left early because the area was not safe, locks on room door didn’t work well, poor internet, no safe in the room, refrigerator was dirty and then they charged extra for lay drying the bedsheets We had booked 3 days but cancelled after the first night and had to forfeit the other days that we stayed.
Do not recommend staying here
Comment from Hotel Management
5 Sep 2023 by Marcy, Hotel Management
Greetings!We are sorry to hear about the inconveniences you have encountered during your stay. Rest assured, we will re-evaluate our Standard Operating Procedures and to make sure that our services to guests will not be jeopardized.We appreciate your time and effort for giving us your comments.Thank you and More Power!
by A verified traveler
Posted 21 Aug 2023 on Hotels
Comment from Hotel Management
23 Aug 2023 by Marcy, Hotel Management
It has been our pleasure to be able to serve you. We appreciate your patronage and thank you for taking your time to give us your comments about your stay here at the hotel.
by A verified traveler
Posted 17 May 2023 on Hotels
by A verified traveler
Posted 18 Apr 2023
First I was given a room with a massive pillar in it. Can barely move in the room, couldn't believe shower where you can't even keep the soap. blocked shower, loud and noisy aircon. Room service felt bad for me and moved to a good room Stayed for week. Serive staff were good and looked after me well.
by A verified traveler
Posted 15 Apr 2023
Poor conditions, room categories inconsistent standards/conditions
