Ratings based on 955 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2024
I always enjoy coming to the quest hotel. I stayed here three times in the last several months. The staff are very friendly and cooperative. The rooms are clean for facilities on average are good. I like the fact that they actually have good hot water in the shower. Plenty towels. The swimming pool is very good with the bar in the middle great place to spend several hours. My only complaint is the food in the dining room.
by A verified traveler
Posted 30 Apr 2024
Nice place near by Ayala Center
by A verified traveler
Posted 29 Apr 2024
Will come back again.
Comment from Hotel Management
1 May 2024 by Quest Hotel Management, Hotel Management
Dear Ms. Aiza,Thank you very much for a great review of our hotel. We are delighted to hear that you enjoyed your stay! We look forward to welcoming you back to Quest Cebu!Best Regards,
by A verified traveler
Posted 25 Apr 2024
The property is very close to the shopping centre in Cebu City, Ayala. It is convenient, although there is rather a large road directly To Ross before getting to the shopping centre.
Comment from Hotel Management
27 Apr 2024 by Quest Hotel Management, Hotel Management
Dear Mr. Tim,Thank you very much for a great review of our hotel. We are delighted to hear that you enjoyed your stay! We look forward to welcoming you back to Quest Cebu!Best Regards,
by A verified traveler from Vacaville
Posted 25 Apr 2024
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Comment from Hotel Management
27 Apr 2024 by Quest Hotel Management, Hotel Management
Dear Ms. Arlene, Thank you for your review. We, however, regret to know that you did not fully enjoy your stay based on the ratings you gave us. We would appreciate it if you could provide us with further details of your experience during your stay. Regards,
by A verified traveler
Posted 22 Apr 2024
Place was good.
Comment from Hotel Management
23 Apr 2024 by Quest Hotel Management, Hotel Management
Dear Mr. Michael,Thank you very much for a great review of our hotel. We are delighted to hear that you enjoyed your stay! We look forward to welcoming you back to Quest Cebu!Best Regards,
by A verified traveler
Posted 22 Apr 2024
The staff and facilities are imaculate, food is excellent, just a great place to be.
Comment from Hotel Management
23 Apr 2024 by Quest Hotel Management, Hotel Management
Dear Mr. Gary,Thank you very much for highlighting our hard working staff, our food. We are very happy that we got this right for you.We look forward to welcoming you back to Quest Cebu!Best Regards,
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
23 Apr 2024 by Quest Hotel Management, Hotel Management
Dear Legielyn,Thank you very much for a great review of our hotel. We are delighted to hear that you enjoyed your stay! We look forward to welcoming you back to Quest Cebu!Best Regards,
by A verified traveler
Posted 20 Apr 2024
Congested
Comment from Hotel Management
23 Apr 2024 by Quest Hotel Management, Hotel Management
Dear Mr. Thomas, Thank you very much for a great review of our hotel. We would appreciate it if you could provide us with further details of your experience during your stay.We look forward to welcoming you back to Quest Cebu!Best Regards,
by A verified traveler
Posted 18 Apr 2024
I wasn't fond of a feature that seems to be non-existent in Philipine accommodations, namely the lack of amenities for the disabled. This was shown as I slipped in the shower in our first room. Fortunately there waer no serious injuries. After reporting the incident, I was immediately seen by the hotel nurse and we were transferred to another room with the safety features that were missing in the first room. The rest of our visit was much better even though the only English language entertainment on the TV was HBO, limiting our viewing enjoyment.
