Ratings based on 100 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jan 2020
The staff is friendly and helpful. 10 minute walk to Ayala Mall. The first room we stayed in was good except that the shower drainage was slow and overflowed into the toilet and sink area. We extended our stay and the second room had no real issues. The reasturant has a nice breakfast buffet and regular menu options. The buffet was rather expensive at P700 for 2 people, but the menu option is more reasonable. Would recommend and stay again.
by A verified traveler
Posted 19 Nov 2019 on Hotels
Nice place. Service was good. Rooms very clean. Only drawback would be a lovation on a back road. Great Staff
by A verified traveler
Posted 16 Nov 2019 on Hotels
by A verified traveler from Davao
Posted 9 Nov 2019
It was ok.no complains
by A verified traveler from Edmonton, Alberta, Canada
Posted 17 Sep 2019
Close to businesses, schools, malls and restaurants.
by A verified traveler from Detroit
Posted 8 Sep 2019
Staff is nice
Wifi didn't work above 5th floor on any device (i was on 6th floor)
Areas of the room wouldn't look very clean, they would make it look nicer but you would still find dust and unclean areas
by A verified traveler
Posted 5 Jul 2019
Courteous staff. Clean room and property.
Comment from Hotel Management
5 Jul 2019 by Marnie, Hotel Management
Thank you for your review and for choosing our hotel.We are happy that you had a pleasant stay with us and we look forward in welcoming you back at the hotel in the future.
by A verified traveler from 163 Legaspi St., Legaspi Village, Makatie City
Posted 9 Jun 2019
Away from the sound of all vehicles, quite, near to business center
and very affordable.
Comment from Hotel Management
12 Jun 2019 by Marnie, Hotel Management
Dear Sir/Ma'am,
Greetings from Azia Suites and Residences!
Thank you for your positive review and for choosing our hotel. We are happy that you had a pleasant stay with us.
by A verified traveler
It's an okay value. They could definitely improve
Posted 19 May 2019 on HotelsWe stayed for 2 weeks in a deluxe room. It was alright. There was a cockroach in the room when we first got there but suprisingly that was the only one we saw in 2 weeks. The breakfast was okay, the women service people at the breakfast buffet were attentive and did their job well.
Pros: location (in an alley but 10-15 minute walk to Ayala mall), pretty easy to hail a taxi cab at this location, the deluxe room was nice enough, hot water in the shower was consistent and the fridge worked.
Cons: service can be slow and inconsistent but we are in the phillipines, breakfast options were pretty limited and imagine eating the same food for 2 weeks, the television service was down for about 2 or 3 days of our 2 week stay, the safety deposit box stopped working randomly one day so I no longer trusted it.
Other notes: Wifi was meh, breakfast buffet could be better and should vary from day to day instead of nearly the same food, if someone pays 500 pesos to extend their check out time and has stayed at your hotel for 2 weeks you shouldn't try to charge them 35 pesos for a bottle of water and not allow for a change in towels or bedding. Although this hotel is a decent value, I feel they don't look at the big picture here. If you have someone tipping staff, and giving your hotel 850 USD to stay a few weeks and want their business again someday, don't nitpick small things. Will I stay here again? Maybe but it's unlikely now.
Comment from Hotel Management
22 May 2019 by Marnie, Hotel Management
Dear Mr.Daniel,
Thank you for your candid feedback, I am sorry to hear that your experience at the hotel was not up to par. Please note that this information has been passed to our concerned department. Despite this, we hope to be able to welcome you back.
by A verified traveler
Posted 5 May 2019
Comment from Hotel Management
22 May 2019 by Marnie, Hotel Management
Dear Sir/Maam,
Thank you for giving us a high rating and we looking forward to welcome you back.
