Ratings based on 307 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 May 2024
It’s a great property right on the beach, very walkable, super cold A/C, loved the staff. They were friendly and accommodating, even held our luggage after we checked out. Only downside were sugar ants in random places in our room, but didn’t stop us from having a good time. Would come back again!
by A verified traveler
Posted 12 Apr 2024
This place was perfect. We had three girls in the two double bed rooms. We had a city view which was as expected ( we hardly are in our room so this stuff doesn’t bother us). The pool and beach were stunning! We did not eat there but had several drinks and they were all tasty! It’s about a 10-15 minute walk to the split and a 5 minute walk from the ferry dock. They did run out of pool towels while we were there but we just put them out to dry overnight. The cleaning staff was also phenomenal. They cleaned every inch and even put things away for us, very unexpected but wonderful!
by A verified traveler
Posted 27 Mar 2024
BED BUGS! BED BUGS! BED BUGS!
You don’t need anything else.
The sewage odors around the facility are sickening, hold your breath.
But if that’s not enough, the water in the sink had to be turned on in order to get any water in the shower (weird). No Hot Water of course.
The toilet is not very private, so you’ll need to ask your partner to step out of the room.
The food at the restaurant is not great.
I read the reviews prior to bookin. I can’t believe nobody has mentioned any of this before.
by A verified traveler
Posted 19 Feb 2024
The property was lovely! The beach front location was magical! Could use some work on the rooftop area - if that was useable, it would be the best!!!
by A verified traveler
Posted 17 Feb 2024
Great value
by A verified traveler
Posted 7 Feb 2024
Room was clean, on the beach, Staff was great, food was not so good, Had the worst burger ever. and took a very ling time to get it. Tried it twice no go. Only 1 giant cockroach in restaurant.
by A verified traveler
Posted 30 Jan 2024
Just an OK hotel. Compared to the last hotel we stayed at, service was not as accommodating. We checked in after the allotted time and the room wasn’t ready. Pool towels were unavailable another day. They wanted to charge for water in the room (last resort had a water bubbler for us). Maybe this is just how this island differs from San Pedro but wouldn’t stay here again.
by A verified traveler
Posted 16 Jan 2024
Wonderful and helpful staff. Vacation starts at soon as you step off the plane when you book ahead through the hotel for roundtrip airport transportation including ferry tickets. The food and drinks at the hotel were good and prices were comparable to the options surrounding.
The pool was always clean and the beach dining was a great way to start or end the day.
by A verified traveler
Posted 14 Jan 2024
Great place to relax. Staff is great and the locals are friendly.
by A verified traveler
Posted 30 Dec 2023
Everything was nice except tv is worthless. Nothing but Netflix. Drinks at the bar are insane. I ordered a double captain and coke. It was mild, that’s ok but $20us caused be to go to the store and buy a beer. 3 beers $9. Bar…….$7 us for one beer. Won’t go back
