Ratings based on 979 Verified Reviews
4.0 Room cleanliness
4.4 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Apr 2024
Close to the airport
Comment from Hotel Management
1 May 2024 by Manager, Hotel Management
Hello Marta,We appreciate your feedback regarding the hotel's proximity to the airport. We strive to offer convenience for our guests' travel needs. We hope you had a pleasant stay overall and look forward to welcoming you back in the future.
by A verified traveler
Posted 19 Apr 2024
Roaches!!! The front desk staff didn't seem surprised.
Comment from Hotel Management
20 Apr 2024 by Manager, Hotel Management
Hello Keith,We take all guest feedback seriously and will address this with our team. Thank you for bringing this to our attention for further investigation.
by A verified traveler
Posted 18 Apr 2024
Comment from Hotel Management
10 May 2024 by Manager, Hotel Management
Hello Bruce,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
by A verified traveler
Posted 15 Apr 2024
They advertise aa airport shuttle but it only starts at 5 am. I needed it at 4 am and had to pay for an Uber to go 2 miles.
Comment from Hotel Management
17 Apr 2024 by Manager, Hotel Management
Hello Michael, We apologize for any inconvenience caused by our shuttle service schedule. We recommend reaching out to our front desk for alternative transportation options outside of shuttle hours. Your feedback helps us improve our services for future guests.
by A verified traveler
Posted 15 Apr 2024
My kids enjoyed the pool the beds and the breakfast it was over all a good stay. will return again !!!
Comment from Hotel Management
17 Apr 2024 by Manager, Hotel Management
Hello Cierra,We appreciate your positive feedback and are glad to hear that your kids enjoyed the pool, beds, and breakfast during your stay. We look forward to welcoming you back again in the future!
by A verified traveler
Posted 13 Apr 2024
When we walked in to this property, there were some very loud and raucous guys on the “front porch” - the kind to be nervous about. When I went back to my car there was a homeless man inside the lobby - again nervous. When we left early in the morning, the same homeless man was just out front of the hotel. All of that and my wife thought the room was furnished with items purchased at a used furniture store. If this was a Radisson, I would have a very difficult time getting my wife to another one.
Comment from Hotel Management
15 Apr 2024 by Manager, Hotel Management
Hello Charles, We regret to hear about the circumstances you encountered during your stay. We take all feedback seriously and will address your concerns internally for the betterment of our property. Your experience does not align with the standards we aim to uphold for all our guests.
by A verified traveler
Posted 13 Apr 2024
Comment from Hotel Management
4 May 2024 by Manager, Hotel Management
Hello Nicolas,We are sorry to hear that your stay did not meet your expectations. Please feel free to contact us directly with any specific feedback you may have so we can address your concerns and improve our services for the future.
by A verified traveler
Posted 8 Apr 2024
Nice stay, but did have some noisy kids staying in the floor above.
Comment from Hotel Management
9 Apr 2024 by Manager, Hotel Management
Hello Marshall,Thank you for sharing your feedback with us. We regret to hear about the noise disturbance you experienced during your stay. Our team always aims to ensure all guests have a comfortable experience. We appreciate your understanding and hope you enjoyed the rest of your time with us.
by A verified traveler
Posted 7 Apr 2024
Love the staff
Comment from Hotel Management
9 Apr 2024 by Manager, Hotel Management
Hello Erika,We are pleased to hear that you enjoyed the service provided by our staff during your stay. Your positive feedback is greatly appreciated and we will be sure to share your kind words with the team. Thank you for taking the time to share your experience with us.
by A verified traveler
Posted 7 Apr 2024
Nice comfortable quiet stay.
Comment from Hotel Management
9 Apr 2024 by Manager, Hotel Management
Hello Adrianne,We're pleased to hear you enjoyed a comfortable and quiet stay with us. Your feedback is valuable to us and we strive to provide a positive experience for all our guests. If you have any further comments or suggestions, we encourage you to reach out to our management team. Thank you for choosing to stay with us.
