Ratings based on 185 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
The property is excellent with very good access to the beach. The staff were wonderful especially Anthony the head chef and his staff who gave us such delicious food, they knew exactly what we liked and remembered it each time we were at the restaurant. We loved the very personal service and would definitely stay here again on our next visit to Goa.
Comment from Hotel Management
20 May 2024 by Guest Relations Manager, Hotel Management
Dear Alvin,Thank you for your wonderful review of Holiday Inn Goa. We are thrilled to hear that you enjoyed our excellent beachfront property and the attentive service provided by our staff.It's particularly gratifying to know that Chef Anthony and his team made your dining experience special by remembering your preferences. We strive to offer personalized service to each of our guests, and your feedback is truly appreciated.We look forward to welcoming you back on your next visit to Goa.
by A verified traveler
Posted 17 Apr 2024
Good Resort
Comment from Hotel Management
19 Apr 2024 by Management, Hotel Management
Dear Ashish Kumar,Greeting from Holiday Inn Resort Goa!We're thrilled to know that you enjoyed your stay. Your satisfaction is our top priority, and we're grateful for the opportunity to have served you. We look forward to welcoming you back soon!Management
by A verified traveler
Posted 15 Apr 2024
Thoroughly enjoyed our stay. From the moment we arrived to the time we left the the staff were welcoming, accommodating, helpful and courteous. In fact, my experience with Holiday Inn started when I booked the hotel a few months ago. I emailed several times and each time they responded quickly, efficiently, politely and with helpful information. Nothing was ever too much for them and their communication skills are excellent - this gave me great confidence after I made the booking. (Other hotels lacked this which did not give me the reassurance I needed). As far as I am concerned, my holiday starts when I have made the booking and having reassurance is extremely important otherwise instead of looking forward to it, you can be worried. Thank you to all those staff on the front desk who responded to my emails. Also a big thank you to concierge for going to the pharmacy to get me medicine for the infected bites I had.
The hotel was extremely clean and the staff throughout were extremely accommodating especially to some of the dietary requirements we had. Thank you to all the chefs for making us the dishes we required.
We celebrated two wedding anniversaries and the staff acknowledged this. We also organised a surprise private beach dinner which was beautiful and a lovely experience - thank you Praveen for this.
The hotel has a private access to the beach, well worth it. The beach was extremely clean, even the water was clear, so so clean! I was extremely impressed with it!
Comment from Hotel Management
17 Apr 2024 by GR, Hotel Management
Dear Heena,Thank you so much for your detailed and heartwarming review! We are delighted that you found our hotel extremely clean and that our staff was able to accommodate your dietary requirements. Celebrating your wedding anniversaries with us and organizing a private beach dinner was a pleasure, and we're glad you enjoyed the experience.We will pass along your thanks to Praveen and our entire team for making your stay memorable. We look forward to welcoming you back for another wonderful holiday in the future!Warm regards,Management
by A verified traveler from Abbeywood
Posted 8 Apr 2024
Very attentive staff. The property was very relaxing and beachfront really clean. Will stay here again.
Comment from Hotel Management
11 Apr 2024 by GRM, Hotel Management
Dear Phillip,Thank you for your positive feedback about your recent stay at Holiday Inn Resort, Mobor Beach! We are delighted to hear that you had a relaxing and enjoyable experience.We can't wait to welcome you back for another wonderful stay! If there's anything else we can assist you with, please don't hesitate to reach out.Warm regards,
by A verified traveler
Posted 4 Apr 2024
One of the best places to stay in South Goa!
Comment from Hotel Management
11 Apr 2024 by Binita, Hotel Management
Dear Brijesh,Greeting from Holiday Inn Resort Goa!We're thrilled to know that you had such a positive experience with us. Your satisfaction is our top priority, and we're grateful for the opportunity to have served you. We look forward to welcoming you back soon!Management
by A verified traveler
Posted 30 Mar 2024
Excellent and beautiful in every way. Its location is isolated from Cavelossim 3 km to the north such that one must take a cab to get to alternative restaurants at the rate of 1.25/mile. BYI there are no cars for rent at GOI airport but there is a place just before departing the airport doors where they will give a ticket of what should pay your driver to get to the hotel (1330 rupees) so that you won’t get ripped. There are two schedules of taxi charges: the real one, and then the higher what I dub as the hotel rates. We were very fortunate to find an excellent driver with a more spacious, well air conditioned vehicle. We asked him to drive us to the spice farm in the SE corner of Goa and the national park a few miles further southeast. He had never been there before and joined us in the spice tour(outstandingly!). Two days later we asked us to drive us via a short ferry boat ride to Divar island to see some very old cathedrals. He had never been there either. We continued that trip to North Goa only a few block from the ferry slip. Alfred was our driver’s name (ph; 91-9823215674 (taxi GA-08,U7034).
A major problem, indeed altercation with management occurred upon departure: they refused to honor two free passes to the Zest Cafe, a breakfast and a dinner. Both my wife and I clearly heard the offer and presented cards to surrender at the cafe. We offered to split the costs of those meals, but they refused. This is a major lack of integrity!
Comment from Hotel Management
2 Apr 2024 by JF, Hotel Management
Dear Sir/ Madam,Greetings from Holiday Inn Resort Goa!Thanking for taking time to review us, with regards to the buffet meals we do buffet upselling at the time of check and this is a very special welcome arrival offer given to the guest and with agreement we do offer coupons which i suppose was given to you as well at the time of check in. i understand may be some communication gap to hear however we do not offer any complimentary one on one meals to any guest which was clearly explained to the guest on check out.We do understand you had a delay for check out for this reason and we personally apologies for the inconvenience cause to you.
by A verified traveler
Opposite of relaxation
Posted 12 Mar 2024 on HotelsThere was a destination wedding making other guests like us feel like wedding crashers. Blaring loud gaudy music all day and night made it opposite of a relaxing gate away. If you want to make it a wedding destination resort then do not give reservations to regular guests who are looking for some relaxation time.
Comment from Hotel Management
14 Mar 2024 by GRM, Hotel Management
Dear Ravi,Thank you for taking the time to share your feedback regarding your recent stay at our resort. We sincerely apologize for any inconvenience or discomfort you experienced during your time with us.We understand that the atmosphere created by the destination wedding may have impacted the experience of other guests seeking a more tranquil getaway. Please know that your concerns are of utmost importance to us, and we are taking steps to ensure that future events do not disrupt the peace and relaxation that our resort aims to provide.We strive to strike a balance between hosting special events like destination weddings while also catering to the needs of all our guests for a memorable and enjoyable stay.Once again, we apologize for any inconvenience you encountered and appreciate your understanding. We hope to have the opportunity to welcome you back in the future, providing you with the peaceful getaway you deserve.Warm regards,
by A verified traveler
Posted 10 Mar 2024 on Hotels
Overall this was a great stay in general. We stayed for a wedding.
Positives:
In general the staff were good, and the resort is well kept and clean.
The staff at the Zest cafe were awesome! The food was good and fresh. The breakfast in general was great.
Negatives:
Slightly poor experience at the bar area by the reception by staff there.
More vegetarian pastries please :)
Comment from Hotel Management
12 Mar 2024 by Binita, Hotel Management
Dear Kartik, Thank you for sharing your experience with us! We're delighted to hear that you had a great stay overall and that you enjoyed the well-kept resort and the excellent service at Zest cafe.We appreciate your feedback regarding the bar area staff and will address this internally to ensure a better experience for future guests. We'll also take note of your request for more vegetarian pastries. Your satisfaction is important to us, and we hope to welcome you back for another wonderful stay in the future! If you have any further feedback or requests, please don't hesitate to let us know.Management
by A verified traveler
Enjoyable stay
Posted 6 Mar 2024 on HotelsFrom check in to check out
Our stay was excellent,nice room,great shower,all the bits n pieces provided,
Staff excellent
Comment from Hotel Management
7 Mar 2024 by Olivia, Hotel Management
Dear GuestThank you for sparing the time to share your rating. We are glad that you enjoyed your stay with us.Look forward to welcoming you again.Management
by A verified traveler
My stay
Posted 26 Feb 2024 on HotelsMy stay was excellent & I will recommend this resort to my friends & other members
Comment from Hotel Management
28 Feb 2024 by GR, Hotel Management
Dear Vipul, Thank you so much for sharing your excellent experience at Holiday Inn Resort! We're thrilled to hear that you had a wonderful stay and that you plan to recommend our resort to your friends and other members. We can't wait to welcome you back for another fantastic stay in the future!Management
