Ratings based on 983 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
This hotel is a standard, clean, well-maintained, motel-style hotel. For an affordable quick trip to Mammoth Caves for a couple of nights, this is a great little basic place to stay.
If you are looking for luxury, or even a somewhat luxurious hotel, this is not that place. If you are looking for a safe, affordable, clean and friendly place to spend the night while traveling, then this place is definitely nicer than most in that category.
Overall, I would give this location 3 Stars for overall quality and expectations and 5 Stars for the staff and cleanliness of our room.
Comment from Hotel Management
14 Jun 2024 by Manager, Hotel Management
Hello McKenzie,We appreciate your detailed feedback and are glad to hear you found our location satisfactory for your visit to Mammoth Caves. Our team is dedicated to providing a clean and friendly environment for all guests. If you have any further comments or if there is anything we can assist you with, please feel free to reach out to our management team directly. Thank you for choosing to stay with us.
by A verified traveler
Posted 13 Jun 2024
No complaints about anything.
Comment from Hotel Management
14 Jun 2024 by Manager, Hotel Management
Hello joseph f.,We are delighted to hear that you had a satisfactory stay with us. Your feedback is greatly appreciated, and we hope to welcome you back for another wonderful experience in the future.
by A verified traveler
Posted 12 Jun 2024
Nice pool
Comment from Hotel Management
12 Jun 2024 by Manager, Hotel Management
Hello Daniel F,Thank you for highlighting our pool as a positive aspect of your stay. We strive to provide a relaxing and enjoyable experience for all our guests. We appreciate your feedback and hope to welcome you back soon for another great stay.
by A verified traveler
Posted 11 Jun 2024
Comment from Hotel Management
13 Jun 2024 by Manager, Hotel Management
Hello Jason,We're joyful to hear you had a wonderful experience at our hotel! We look forward to welcoming you back soon for another fantastic stay!
by A verified traveler
Posted 6 Jun 2024
It was very clean and quiet and walkable to restaurants and shopping
Comment from Hotel Management
7 Jun 2024 by Manager, Hotel Management
Hello Perry,We are delighted to hear that you found our hotel clean, quiet, and conveniently located near restaurants and shopping. Your positive feedback is much appreciated, and we hope to welcome you back soon for another enjoyable stay.
by A verified traveler
Posted 4 Jun 2024
Comment from Hotel Management
6 Jun 2024 by Manager, Hotel Management
Hello Leonid,We're amazed to hear you had a wonderful stay with us! If you have any further comments or suggestions, please feel free to share them with us directly. We hope to welcome you back soon for another fantastic experience!
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Hello Karli,We appreciate you choosing our hotel for your stay and regret to learn that your experience fell short of expectations. Please don't hesitate to contact us directly with any further details on how we can improve our services for the future. We hope to have the opportunity to welcome you back and provide a better stay.
by A verified traveler
Posted 25 May 2024
Upon entering we found couple dead bugs wife killed three spiders i was sitting on toilet and a cockroach bug came running under bathroom door
Comment from Hotel Management
27 May 2024 by Manager, Hotel Management
Hello Gregg, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
27 May 2024 by Manager, Hotel Management
Hello Daniel,Dear valued guest, we are delighted to hear that you enjoyed your stay with us! We look forward to welcoming you back soon.
by A verified traveler
Posted 24 May 2024
Comment from Hotel Management
27 May 2024 by Manager, Hotel Management
Hello Julie, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
