Ratings based on 983 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 May 2024
Nice clean room with excellent hospitality by the staff.
Comment from Hotel Management
31 May 2024 by palacecataniaunaesperienze, Hotel Management
Dear Melody,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze
by A verified traveler
Posted 27 May 2024
Great property in a great location in Venice. Lovely staff!
Comment from Hotel Management
1 Jun 2024 by palacecataniaunaesperienze, Hotel Management
Dear Sue,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze
by A verified traveler from Kenilworth
Posted 23 May 2024
Our stay was most enjoyable. front desk staff was excellent. The cleaning staff as well.
Loved our stay there would def. stay again.
Comment from Hotel Management
23 May 2024 by Front Office Team RM , Hotel Management
Dear Mrs. Angelica, How lovely to read about your stay experience with us! We are thrilled everything exceeded your expectations and you had such a wonderful time.We look forward to warmly welcoming you again to the UNA Esperienze’ s world very soon. If we can be of any assistance in the meantime, please let us know.With best regards,Massimiliano TorreGeneral Manager Palace Catania UNA Esperienze
by A verified traveler
Posted 17 May 2024
Had a very pleasant stay
Comment from Hotel Management
22 May 2024 by MT, Hotel Management
Dear Hasmukh,Thank you so much for your great feedback. We are so proud we managed to meet all your expectations.We look forward to welcoming you here back again.Best regardsMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze
by A verified traveler from Stratford
Posted 30 Apr 2024
Great rooftop view!
Comment from Hotel Management
3 May 2024 by palacecataniaunaesperienze, Hotel Management
Dear Robert,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze
by A verified traveler
Posted 24 Apr 2024
Very convenient location. Friendly staff especially Rita in reception who was exceptionally helpful. Lovely roof terrace for dining and food very good. Very nice room with small balcony overlooking street below.
Comment from Hotel Management
29 Apr 2024 by palacecataniaunaesperienze, Hotel Management
Dear Peter,thank you for taking the time to write a review following your recent stay with us at the Palace Catania UNA Esperienze. We are thrilled to read that you thoroughly enjoyed your stay and our location and hotel facilities were to your convenience. The team and I do sincerely appreciate your kind words and recommendations. Your comments also help us to monitor our services, providing first quality and safety. It will be an honour for all of us to host you again in the near future. Best regards Massimiliano Torre General Manager Palace Catania UNA Esperienze
by A verified traveler
Posted 20 Apr 2024
We really enjoyed our stay ,the staff were really helpful and their level of service was excellent
A very good hotel in a good area
Comment from Hotel Management
22 Apr 2024 by palacecataniaunaesperienze, Hotel Management
Dear Rory,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze
by A verified traveler
Posted 20 Apr 2024
Comment from Hotel Management
22 Apr 2024 by palacecataniaunaesperienze, Hotel Management
Dear Joanna,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze
by A verified traveler
Posted 16 Apr 2024
Staff was so friendly. Took care of all our needs
Comment from Hotel Management
17 Apr 2024 by palacecataniaunaesperienze, Hotel Management
Dear Alejandra,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze
by A verified traveler
Posted 15 Apr 2024
Good area to ssray in. Hotel is clean. Breakfast is minimum.
Comment from Hotel Management
15 Apr 2024 by palacecataniaunaesperienze, Hotel Management
Dear Daksha,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze
